WingHung

Thanks ElvinE5 I will further finding the detail. thanks again=)

Hi ElvinE5 Would you kindly to tell me , the KES language pack with registry key name ? I can found out the network agent language pack name only.

Hi ElvinE5 Thanks for suggestion. I will double verify that language & localization and testing it again.

I created a task for KES version from 12.1 update to 12.3, but the log also to show: Kaspersky Endpoint Security for Windows (12.3.0) (English) (Lite encryption) (12.3.0.493): Remote installation has been completed with an error on this device: Fatal error during installation. (Your computer already has another localization of a Kaspersky application installed. Please uninstall it before installing Kaspersky Endpoint Security for Windows.) I tested are 5 machines can success updated 3 machines only. May I know what problem be trigger like as above problem ?

Thanks for update for the information Elvin. Just verified that license certification without detail, I will try to contact local support for further investigate. thanks.

Thanks Elvin that machine license is under Endpoint security for business license. May I know, where can be list out the license detail?

endpoint security freeze up and return error the following error. after reboot working with normal status. have any idea will be trigger it? Event: Task cannot be performed Application name: Kaspersky Endpoint Security Application path: c:\program file (x86)\Kaspersky lab\KES.12.10 Component: Endpoint Detection and Response Event date: Today, 19/10/2023 15:41:23 Result: Task failed Reson: Error Error: Component not supported by license