Wesly.Zhang

Hello,
你第二张 排除项 中的排除路径不对，报的是 D盘的 project 目录，你设定的位置是 Code。第一张里面不用设定。

Hello,
This support article will explain your double: https://support.kaspersky.com/kts20/settings/protection/15158#block3
Inbound (packet): the rule is only applied to incoming network packets. Outbound (packet): the rule is only applied to outgoing network packets. Inbound/Outbound: the rule is applied both to inbound and outbound network packets or data streams, regardless of which computer initiated the connection. Inbound. this rule is applied to network connections opened by a remote computer. Outbound. the rule is applied to network connections opened by your computer.

Hello,
删除这个项目，右击条目后选择删除，然后临时卸载金山wps后重启，然后再看看是不是会出现这个检测。

Hello, @GamePlayer
你需要将有些程序添加到 信任程序 不扫描加密通信量 的。

Hello,
你可以到这里反馈：https://support.kaspersky.cn/b2c/cn

Hello, @ccm58 
There are three important thing.
A: if you set a exclusion rule for a certain file, KL Product will still detect the file if you force scan the file which you have set the exclusion for. For example, You set c:\new folder\1.exe to exclusion rule. you use right-click item to scan 1.exe forcefully , KL product will still detect the file , ignore the exclusion rule.
B: if you set a exclusion rule for a certain file path, such as c:\new folder\* , if you add malware name in the Object item, this is OK. if you scan new folder, 1.exe will be ignore by KL Product, There is no any detection information and add a reason for this behavior named “skip”. if you forcefully scan 1.exe, the file still will be detected.
C: if you set a exclusion rule for a certain file, such as c:\new folder\1.exe. please set blank in Object item, do not use *. if you scan c:\new folder\, 1.exe will be ignore by KL product, otherwise, you scan c:\new folder\1.exe, the file still will be detected.
No matter how you set it up, if you specify a file for forced scanning, the exclusion rules will be ignored. This is by design and not a problem.
Regards.
 

Hello，
大陆地区不提供VPN功能。

Hello @Pica 
I reply from KL support ( INC000013546979 ) said
If I understand this sentence correctly, this file will be added to the list of trusted programs.
Regards.

Hello, @T,X
Programs that change your mbr are not necessarily malicious programs, such as disk programs such as diskgenius. Why do you say it changes the mbr information? The key is to see what happens after changing the mbr information, locking the system and ransome you, because changing the mbr information is used to do this kind of malicious behavior. I believe this program does not have this behavior. I think this program set the boot item for you. not use mbr section.
Just edit the boot.ini file in driver C root folder.
Regards.

Hello,
清空报告后在看下，可以在本版块看到跟你遇到相同问题的。

Hello,
检查下浏览器调试模式下的网络性能标签下，脚本的执行性能是否有问题。
禁用所有插件后重启浏览器，仅仅启用卡巴脚本的情况下看下问题是否存在。

Hello,
I have tested the Portable Version 5.43 in my side, there is no problem at all. Here is the screenshot on the download metadata GUI. I think you can try this version to check connect issue or restore the KL product settings to default (Settings-->Manage Setttings).


Regards.

Hello,
请将有关文件上传到opentip.kaspersky.com，如果对结果有异议，请选择 重新分析，留下电子邮箱并描述有关情况后提交。
作为临时解决方案：
https://forum.kaspersky.com/topic/置顶-教程-当卡巴斯基产品发生错误检测，我该怎么办？-6265/?do=getNewComment

Hello,
检查下 隐私浏览 与 反广告 报告日志。是否拦截了某些网页对象，将有关日志导出上传到这里。

Hello,
https://support.kaspersky.com/KSK/Win1.5/en-US/134464.htm
参考这个文档关于儿童账号修改的注意事项。首先需要在我的卡巴斯基账号网站关于KSK设置中解绑儿童账号，然后才能更换儿童账号。

Hello,
请查看该帖：
 
 

Hello，
你可以使用任何老旧版本的flash，不要升级即可。
简单方法：无锁区旧版本：https://www.lanzous.com/b417393
具体详细操作方法：https://bbs.kafan.cn/thread-2123485-1-1.html