Vangry
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Posts posted by Vangry
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What kind of files? Names? Type? Locations? Known? Unknown? Screenshot is welcome.
Notepad.exe
And other exe files i removed them sorry can't post a screenshot now. I believe it's a file-less malware which is running in the memory it keeps messing with my Kaspersky settings without my permission.
I blocked notepad.exe from starting in application control and after a reboot it was toggled back on again.
Can someone confirm if it is a normal behavior of Kis Network which toggles apps on based or trusted signitures or is it malware which is causing this behaviour?
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Notepad.exe
And other exe files i removed them sorry can't post a screenshot now. I believe it's a file-less malware which is running in the memory it keeps messing with my Kaspersky settings without my permission.
I blocked notepad.exe from starting in application control and after a reboot it was toggled back on again.
Can someone confirm if it is a normal behavior of Kis Network which toggles apps on based or trusted signitures or is it malware which is causing this behaviour?
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There are files that keep getting added to threats and exclusions page in trusted applications tab even though i didn't add them myself. Is my PC compromised? Is this normal behaviour by Kaspersky?
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Hello,
Try reinstalling KIS:
- Uninstall KIS
- Install KIS from GPlay again and check problem.
Contact support if the problem persists: Consumer Support Contacts
Tried reinstalling still not working.
Also password manager doesn't open.
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Internet Security keeps crashing on launch.
When will we get Android 12 support?
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Does Anti-Theft feature In KIS on Android prevent thieves from factory resetting the phone through recovery mode and claiming It as their own?
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Hello @Vangry,
Thank you for letting me know😀
You haven’t bothered me at all!
It’s been a pleasure to work with you, thank you🙏
I’m delighted you’ve worked out Adguard is the root cause🤸
If you can be bothered, it would be very helpful to let the Kaspersky Technical Team know about the conflict, they may wish to document it, so other MAC/KSK users are aware, and or, they may work on a compatibility solution🤔
Best regards,
Flood🐳
Sure will definitely let them know about this.
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Update: I think I figured It out. There Is a conflict between AdGuard and KSK which prevents blocking features from working If I Quit AdGuard ad blocking program KSK will work properly even after restarting the MAC.
I guess i’ll uninstall AdGuard app for now and use the browser extension Instead.
Thanks for the help again and sorry to bother you tc.
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- It is on the startup programs list.
- When the block function is not working no events are logged except the ones in applications tab.
- Attached 7day Report summary below.
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Hello @Vangry,
Thank you for the update👌
Yes, frequently uninstalling & reinstalling KSK is a total PIA, & absolutely unacceptable! Clearly something is not as it should be🤔
- ➡ Please confim that no MAC inbuilt Parental Control features are enabled?
- ➡ When KSK is working, do the statistics on visited websites according to the content categories, show in the KSK Reports?
Please let me know?
Thank you🙏
Flood🐳
Parental Controls on MAC are turned off.
Yes statistics per categories are shown In Reports page.
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Okay after further testing I noticed that If I restart the Mac or shutdown KSK won’t block websites anymore and won’t log web events to mykaspersky.
Not sure what would cause that. The only way to get it up and running again Is to uninstall KSK on the mac and reinstall it again every time i restart the mac which Is a pain to do.
Please advise.
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Hello @Vangry,
Thank you!
Mac device , ✅Manage, yes, that makes sense👌- For clarification, in Reports, is there any entry for Firefox, or is Firefox only showing in Notifications🤔
➡ Observation, in Notifications, Chrome has Edit settings, Firefox does not🤔
- Since installing Chrome, has Settings been modified for the browser🤔
Please let me know?
- Also, I’m going to install Firefox on my child’s device & see the result, allow me a little time please?
Thank you🙏
Flood🐳
I think I got It to work!
Here is what i did:
- Reset My Kaspersky Password.
- Reinstall KSK on Childs Mac and Enter New Password.
Now I’m getting Forbidden blocked requests and search queries made on Safari.
I guess no need to install chrome anymore.
You can consider this post solved thanks for the help Flood.
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Hello @Vangry,
Thank you!
- Devices, Mac does not have a ✅ , nor Manage🤔
- The 1 Google Chrome entry in the Reports, shows the Reporting function is working, even tho Web activity has not been captured🤔
- Does the install of Firefox also show up in the Reports?
- What (Mac) account permissions is your child’s account set up with?
- What MyKaspersky, KSK Notifications have been configured
Please let me know?
Thank you🙏
Flood🐳
The
1.I think the tick becomes available if i have a kaspersky security application installed which i don’t on the Mac. Also there Is a disconnect device icon below.
2.Exactly.
3.After installing Firefox and Chrome I got a notifications that the Apps were installed.
4.My child’s mac account Is a standard account created by KSK when I installed the software It made an account with limited permissions for it to work properly.
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Okay I just installed chrome and I just got one web activity when i tried to install chrome.
I tried Installing Firefox to do some tests and no web activity is showing up.
I did run tests on the Forbidden categories and nothing seems to be blocked by KSK.
Also all devices look connected on mykaspersky account.
Attached some screenshots below.
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Hello @Vangry,
Thank you!
- Safari version please?
- Please read my PM.
Thank you🙏
Flood🐳
Safari Version: 13.0.5 on Child’s Device.
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Hello @Vangry,
Thank you!
- How long has KSK been installed please?
Thank you🙏
Flood🐳
Around 4 days now.
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Hello @Vangry,
Excellent👌 Thank you!
Has the Web Activity reporting ever worked?
Please let me know?
Thank you🙏
Flood🐳
Never worked for me unfortunately.
When I select 7 days or 30 day it still says No information for the selected period.
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Hello @Vangry,
Thank you for replying, the additional information & the images👌
- May I have a full screen image of Summary:
https://my.kaspersky.com/MyKids#/really-long-alpha-numeric-combination/Summary
(hide any “private" information)
&
- Full screen image of Internet Settings, including all Categories please?
Please post back?
Thank you🙏
Flood🐳
Images attached.
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This is what shows on my Internet Tab
Childs Browser Is Safari Version: 13.0.5
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Hello @Vangry,
Welcome!
May I ask please:
- (Child device) Mac Os version?
- (Child device) Kaspersky Safe Kids version?
- (Parent device) Mac Os version?
- (Parent device) Kaspersky Safe Kids version?
- Which browser (name & version) is used (by your child) to access the internet?
- Are other events showing in the KSK reports?
Please let me know?
Thank you🙏
Flood🐳
Just for information, an example of a KSK Internet Report:
The Report period can be 24hours, 7 days, 30 days
KSK Internet Reports can be filtered:
Resources:
System requirements for Kaspersky Safe Kids for Mac
How to install and configure Kaspersky Safe Kids for Mac
How to set up an account for your child
Actions taken by Kaspersky Safe Kids when monitoring your child's activity
Child Device: macOS Catalina 10.15.3
Browser: Safari
Parents Device: Windows 10 64bit
Browser: Chrome
Only the Application Tab reports activity as shown below In the attached image.
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I’m using the web portal mykaspersky to check for Visited sites Internet reports but nothing will show up.
Please help.
False Positive or Known Threat?
in Kaspersky Internet Security
Posted
Sonarr keeps getting quarantined by KIS even though the application is open source.
Is it safe to add it to exclusions list or should i keep it quarantined?