ursus2
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Posts posted by ursus2
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Post edited: removed the malware
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Hi, please submit traces with description of the issue to technical support via my.kaspersky.com
How to enable traces:
https://support.kaspersky.com/14551
- enable traces
- restart PC
- run a scan to detect the trojan
- try to Resolve the detected threat (restart PC if needed)
- stop traces
Send the tracelogs to support in an archive (to reduce the size of the files)
Of course I installed a new copy of Windows 7 x64, but I kept a copy of the .exe file where the trojan is. I'm looking for a way to get him here for the exams.
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Yesterday I installed a .exe and had a surprise. My paid Kaspersky immediately detected a Trojan, but he can't remove it. About "Trojan.Win32.Ekstak.vho" detected no information available. Google Chrome cannot be uninstalled.
Trojan.Win32.Ekstak.vho
in Virus and Ransomware related questions
Posted
Ok!