[Kaspersky Total Sec suddenly started blocking certain connections]

2024 and this answer still works. I could not for the life of me figure out why I could not suddenly get anywhere. All my other devices were working fine, but my desktop. Even after resetting the router, the modem, Edge, Firefox. I went through Kaspersky and could not find a flag as to why it was blocking my internet connection. Finally found this Solution and it worked like a charm! Thanks a ton!

On 12/12/2022 at 4:10 PM, Flood and Flood's wife said:

Hello @complying, 

Welcome!

Please try this solution from @Igor Kurzin

1. Make sure Windows Hidden files, is checked/ticked, refer: View hidden files and folders in Windows?
2. Open Kaspersky app, select Settings⚙, select General, uncheck Enable Self-Defense, select Save, select Yes - to confirm the action.
3. Exit Kaspersky app - on the Windows taskbar or hidden icons, rightclick the Kaspersky icon, select Exit.
4. Go to folder C:\ProgramData\Kaspersky Lab\AVP21.3\Report\ and delete the contents = all files and folders.
5. Start Kaspersky app.
6. Enable Self-Defense.
7. Shutdown the computer, using Shutdown, not Restart, power on, login.
8. Re-check the issue?

Please share the outcome with the Community, when it's available? 

Thank you?
Flood?+?