UglyBoy

Cheers. The link you gave sent me to the same page I looked at earlier, the difference is that this time, I clicked on the link that said "below" and that opened up the step by step guide to resolve this. could be something Kaspersky could look at as the page isn't too intuative for people like myself. they could add a "click this link to see instructions"

Hi all. I am trying to access my Kaspersky settings but for some reason, none of the passwords I use are being accepted. i have tried searching online for help with this but I cannot find any info. I can log into my online account, but I cannot save any modifications to the settings in the app without my password. I can't even unistall it without the password. Could someone please help me with this.