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Travis121

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  1. No other antivirus products. I dont know what Malwarebytes is, so doubt I have it. Ive just had Kaspersky off for a few days and my PC was running wonderfully. I turned Kaspersky back on this evening, and I had to force restart my PC cause it froze on the login screen after a screen timeout.
  2. Yes. Sorry for late reply, the notice of a reply went to spam.
  3. Processor Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz 3.50 GHz Installed RAM 20,0 GB System type 64-bit operating system, x64-based processor
  4. And im assuming this a very common problem, as when I tried to do the chat support, one of the options was like "PC slow down
  5. It seems to happen most after after my PC wakes up from a lock screen time out, But it also random happens while on you tube, or in Excel, or in Word, or using VLC... its just random. I have changed no settings. I have not tried to re-install the product. If I uninstall, its staying uninstalled No changes to the system, pretty much from week 1 after installation this started happening. Only other security products are those that come standard with Windows.
  6. Hello @Guilhermesene4096 Thank you... PC version 22H2 (OS Build 19045,4046) Kaspersky Plus 21.16.6.467
  7. Hello Ever since i installed this Kaspersky it randomly TREMENDOUSLY slows down my PC where I have to force restart it to do anything. When I try to see what is running using the security opens, thats takes a long time to open and for a few seconds the CPU shows 100%... then, when I turn off Kaspersky, my PC never slows down, never a problem nothing. So the problem must be Kaspersky. I have tried to contact them many times and the 1 reply was that I should update to Kaspersky total, which.. did noting to help the slow down problem. I am fed up with their service and lac lustre attitude. Please... HOw do I stop this extreme random slow down on my PC. My next option is to completely unintall Kaspersky and go back to Avast. Im that fed up!
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