[cannot watch BBC news]

although I setup Kaspersky Secure Connection to “UK”, whatismyip keeps seeing me in Italy: KSC does not work!!!

This could be tha issue. Kaspersky might not hiding your original IP address somehow. Try using any other VPN service/free VPN test to see if your IP changes with those VPN so that you can compare if there is issue with the VPN itself or something els.

Sure it could be the issue! However, what can I do if KSC does not do its job?

And I am not really willing to use a free VPN (which one?), as I read there are many security issues with those.

[cannot watch BBC news]

@Tony Boulet Did you in the meantime contact K-Lab Tech Support 

No I did not… all this is SO time consuming… I will probably do it.

[cannot watch BBC news]

Very interesting to check with whatismyip: although I setup Kaspersky Secure Connection to “UK”, whatismyip keeps seeing me in Italy where I am physically at the moment: KSC does not work!!!

[cannot watch BBC news]

Yes I am. I even have an account and am able to connect to it.

As I wrote in my first message:

“ My browser says: “this content is not available in your location”, even though I switched Kaspersky Secured Connection on UK server. “

[cannot watch BBC news]

OK, sorry and thank you, folks.

[cannot watch BBC news]

 

Kaspersky is not a provider of VPN (Virtual Private Network) services. If access to specific websites or services is limited in the VPN service provider's region, you will not be able to access these websites and services through Kaspersky Secure Connection.

 

This is contradictory with what your web site says:

https://www.kaspersky.fr/vpn-secure-connection

“Fast, secure & anonymous VPN service”, “Kaspersky VPN Secure Connection” etc.

Therefore, I consider that you provided me false and misleading information: I would never have paid for your service if I had known this.

I demand that you cancel my subscription and reimburse me what I already paid for.

Best regards.

[cannot watch BBC news]

Thank you for your comment, Flood.

I have a valid licence and I checked the “got a TV licence” button.

Thus, this is not the issue and my question remains asked.

 

[cannot watch BBC news]

I cannot manage to watch BBC news live while outside the UK, on this page:

https://www.bbc.co.uk/iplayer/live/bbcnews

My browser says: “this content is not available in your location”, even though I switched Kaspersky Secured Connection on UK server.

I even erased all BBC cookies and tried again, but this did not work.

One can find the beginning of an explanation here:

https://www.comparitech.com/blog/vpn-privacy/bbc-iplayer-vpn-not-working/

...but I do not know how I could fix the problem with KSC, since it seems that BBC servers still can recognize I am not located within the UK (IP address issue).

Thank you for your help!