Dear Team, Hi. This is Tonmoy Das from Kolkata, India. My license had expired for my desktop account. Hence I tried renewing it online for Internet security 1 year 1 pc for Rs. 499.50 . I have registered myself with my name and mail id as I made an online payment 30th March 2020. The amount was debited from my card. But I didn't receive any confirmation message nor any activation coded. It just displayed a page saying payment not received redirecting to payment gateway. Till date the amount is not returned back to me. I have attached the sms receipt for bank transaction.
I humbly request you to help me with this as soon as possible. Thanking you.
Payment Deducted but showing error on website.
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Dear Team,
Hi. This is Tonmoy Das from Kolkata, India. My license had expired for my desktop account. Hence I tried renewing it online for Internet security 1 year 1 pc for Rs. 499.50 . I have registered myself with my name and mail id as I made an online payment 30th March 2020. The amount was debited from my card. But I didn't receive any confirmation message nor any activation coded. It just displayed a page saying payment not received redirecting to payment gateway. Till date the amount is not returned back to me. I have attached the sms receipt for bank transaction.
I humbly request you to help me with this as soon as possible. Thanking you.