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Tom43

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    Steam wird blockiert

    in Für Privatanwender

    Posted

    Am 25.11.2022 um 14:28 schrieb Allan Niklas:

    Danke, Tschekker, für die Tipps und Ideen.

    Ja, ich schreibe erst dem Support bevor ich es deinstalliere.
    Seltsam ist schon, das alles jahrelang ohne Probleme lief und auf einmal: ?

    hi Allan, habe auch jetzt das gleiche Problem mit Steam, konntest du eine Lösung finden?

    Kaspersky blocks Adobe Creative Cloud (Adobe error code 119)

    in Kaspersky Internet Security

    Posted

    1 hour ago, Flood and Flood's wife said:

    Hello @Tom43, 

    Thank you for posting back!

    You've already established when KIS is OFF there is no issue. 

    Please proceed with:

    1. When "error code 119", happens are there any events showing in KIS Reports, that match the issue(s)? 
    2. Which KIS patch(x), x=letter, is installed, on the Windows taskbar or hidden icons, rightclick the Kaspersky icon, select About? 
    3. System OS, version & build? 
    4. Clarify please, at the moment, has the error happened, with photoshop & any other apps as well, or creative cloud only? 
    5. Have Creative Cloud & KIS, both been clean installed, IF "no", please do so -> for KIS, when uninstalling, *save your activation code only* - do not check any other check boxes, then download & clean install KIS. 
    6. IF the issue persists AFTER doing a clean install of both KIS & Creative, please log a case with Kaspersky Support; on the support page select either Chat or Email, then select Application malfunction, Other template; please include any screen images of the error, KIS Report - if there's any events & a detailed history. Support may request logs, traces & other data; they will guide you. 
    • Please share the outcome with the Community, when it's available? 

    Thank you?

    Flood?+?

    Hi thx for your reply!

    1. no results are shown i tried to open creative cloud which now opens not also. at around 13:45 o'clock german time, no report in there which occured around this time.

    2. 21.3.10.391 (j)

    3. Win 10 1909 - i wont update win10

    4. yesterday i could open creative cloud but when i wanted to install an app it showed me error code 119. today when i start creative cloud app it says "adobe servers not reachable"

    5. of course clean installed.

    thx

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