[Kaspersky process]

Inded strange 😅

@Danila T. would you have any information on these additional processes that appeared with this 21.17 ?

Thanks

[Standard 21.17 and edge VPN extension]

Hello

The developers seem informed of this bug, but need more information, so they are waiting.... 🙂
If those who are in contact with the developers can provide the necessary information

Thanks

[Kaspersky process]

5 minutes ago, Berny said:

From an unofficial source 🤔

 

Indeed, if I did a scan, update, etc..., a new process appeared and disappeared when it was finished (until 21.16)
With 21.17 the process is present all the time and during a scan, etc... there is no new one

The best is to have the process launched when requested via scanning, etc... But not all the time

For 3 or 4 (related to the VPN it seems), probably the processes which are not closed when the VPN is closed
Unnecessary use of resources I think

If it's related, of course

If a developer comes by here to explain this behavior to us 🙂

[Kaspersky 21.17.7.539 - liens erronés]

Ah non désolé, je n'avais pas fais attention, mais c'est la version Free

[Kaspersky process]

I looked on Windows 11 and the 2 processes are grouped

Now, if this "new" process is not linked to any feature or other, it should not be present

[Kaspersky 21.17.7.539 - liens erronés]

Bonjour

J'ai essayé et les liens semblent bon maintenant, non ?

[Kaspersky process]

2 minutes ago, Xzz123 said:

sadly I only have K Standard which has no new feature.

Yes. before I did not notice such odd two avp processes.

will check again tonight.

Ok thanks, waiting for your feedback
I also have K Standard, so new feature, a bug maybe then

[Kaspersky process]

1 minute ago, Xzz123 said:

that is not correct

I have not meet such interesting thing

highly likely to be a bug

I will install K back tonight than try reproduce

You don't have this additional process with 21.17 ?

Afterwards, it doesn't matter in itself, if it corresponds to a new feature (which one ?)
Or if it's a "bug" and has been fixed

[Kaspersky process]

Just now, nexon said:

And version 21.16 was different? I mean these processes?

Yes, with 21.16, the process framed in red is not present 😉

[Kaspersky process]

@nexon Yeah, the support has really declined in quality in recent years, too bad

After 1 year, I looked for the cause of the bug myself, found it in less than 24 hours, I informed support so that they could pass it on to the developer, and so that they could reproduce and correct it.
The only response I got was "the bug is still being investigated"
I asked them “under investigation of what ?” since I told you how to reproduce it
Never had any news...

So now I'm going through the forum and the beta section (which I'm testing), it's much better

On the other hand, strange that when you close the VPN, the processes are still present
Small bugs with this new version (VPN extension in browser for example)

[Kaspersky process]

7 minutes ago, harlan4096 said:

Oh yeah 🙂 With 21.17 (I don't see the 2nd one, which I have) ?
But all grouped in the same process, which is already a little more normal behavior

5 minutes ago, nexon said:

If i run kaspersky VPN there is 4 launchers if i exit VPN there will be 3 launchers..

It is better contact Tech support and ask them.

The less contact I have with support, the better off I am 🙂
They are still not able to inform me correctly after a bug reported 1 and a half years ago

And apart from asking me to do lots of tests, just for one question....

[Kaspersky process]

Just now, nexon said:

@tistou77 hmm i see 4 launchers...

Yeah, The service that is with the launcher and the one with the Kaspersky icon
But the one surrounded is added since this version

Apart from taking a little resources, I don't really see what use it would be 🙂

[Kaspersky process]

9 minutes ago, harlan4096 said:

Welcome to Kaspersky Community.

 

Only developers could reply to this 🤔

Ok thanks, If a developer comes by here 😁
1st time I see software using 2 processes for the same .exe file

[Bug 6396955 and K support]

Hello

For information, I posted this bug with Kaspersky and Howard Email Notifier on the old beta site
With 21.17 and today's databases, the bug is no longer present for info

I'm not declaring victory too quickly, this is not the first time that the bug has been resolved with an edition of the bases and reappears with a future edition of the bases

[Kaspersky Process]

Hello

I'm asking here in case 🙂
With version 21.17, there is an additional process in the task manager (compared to 21.16)

What would it correspond to ?
Finally why there is one more ?

Thanks

PS : Both processes point to the same avp.exe file 🤔

[Kaspersky process]

Hello

With version 21.17, there is an additional process in the task manager (compared to 21.16)

What would it correspond to ?
Finally why there is one more ?

Thanks

[Standard 21.17 and edge VPN extension]

Thanks it works
Web pages load a little slower than with 21.16, but waiting for a "fix"

The developers are informed of the problem I suppose ?

[Standard 21.17 and edge VPN extension]

Thanks so much for your help

[Standard 21.17 and edge VPN extension]

Thank you for your feedback
Another user also has this problem with Opera, hoping that K fixes this problem quickly 🙂

Could you tell me how to do this exclusion (while waiting for the problem to be resolved)

Thanks

[Kaspersky 21.17 and edge VPN extension]

Thanks for your reply
I'm not alone😁

[Standard 21.17 and edge VPN extension]

Hello

With the 21.17, when I activate the VPN Hotspot Shiel (in Edge chromium) the web pages do not open (site inaccessible error message, etc...)
If I close K Standard completely, it's good

This new version blocks VPN extensions ?

Thanks

[Kaspersky 21.17 and edge VPN extension]

Hello

With the 21.17 final, when I activate the VPN Hotspot Shiel (in Edge chromium) the web pages do not open (site inaccessible error message, etc...)
If I close K Standard completely, it's good

This new version blocks VPN extensions ?

Thanks

[code d'activation effacer]

Pourtant ça n'a jamais été aussi simple 😁

[l'application ne reconnait pas ma licence]

Salut

Ta licence semble déjà "attaché" à un PC, il faudrait le déconnecter depuis l'interface web, puis réessayer d'activer à nouveau

[[Bug] Kaspersky Premium et Outlook]

Bonjour @Berny

Merci pour les infos et merci pour la demande

Oui comme je t'ai dis, c'est toujours en cours d'investigation bien que je leur ai fourni toutes les informations (comment reproduire, la cause du bug, etc....)

Mais le support ne doit pas lire les informations envoyés, ça fait 2 ou 3 mois (peut-être plus) que j'ai envoyé les infos mais c'est toujours en cours d'investigation

Je ne suis pas developpeur chez K, et ça m'a pris 24h pour trouver la cause du bug, là où ils n'ont rien trouvé en 1 an, donc je suppose qu'ils ne s'en occupe pas

Le bug est présent depuis la 21.8, ou 21.9 je ne sais plus (la version présente fin 2022, début 2023)