ThinkPadUser
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Posts posted by ThinkPadUser
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Hi,
I’ve recently ran WinDirStat on my system to see why I have less free space than I was expecting and I found a 10GB file in the Kaspersky folder, I’m now wondering if anyone knows what it is and can I delete them without ill effect on my system.
System information:
Windows 10 1909 x64
KFA 2020
Edit: I’ve seemed to put this in the wrong language forum, can a mod move this over to the English forum? Thanks!
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You can now update to KFA 2020 via your exisitng KFA 2019 install!
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I was wondering if KFA users will be migrated to KSCF (Kaspersky Security Cloud Free) or will we just be stuck on KFA until we bother to uninstall it in favour of KSCF.
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ThinkPadUser, I understand, however, the distinction is, "as direct download", according to Kaspersky Lab Technical Support written advice: qte:
Fair enough, I just thought that since KFA has been removed from the Kaspersky Download site, KFA wouldn't get a 2020 release.- There is no more KAV Free, unless a customer subscriber of Kaspersky has an expired KAV/KIS/KTS license, then (when) KAV/KIS/KTS (expires), the software will switch to KAV Free for 365 days. The subscriber has 15 days (from the expired date) to renew the original license or use KAV Free.
- For those who wish to use Kaspersky Free, the only available product (as direct download) is Kaspersky Security Cloud Free.
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The installer was downloaded from Kaspersky when it was still on the site, so the installer was for KFA 2019 but when it connected to the internet it updated to become an installer for KFA 2020"I installed KFA via the KFA 2019 installer that I had". On the subject of license keys, All KFA keys are the same across the same KFA version so in my opinion, there isn't much of a need to cover them.
Hello ThinkPadUser. Was the (installed) KFA a "direct download"? Re: the License Key, it as a suggestion, made in the interests of protecting (your) privacy. Thank you. -
The written advice seems to differ from what's actually there as last night, as a test I installed KFA via the KFA 2019 installer that I had, onto a clean VM and chose not to link it to a Kaspersky account, it remained activated and it's running the 2020 version. On the subject of license keys, All KFA keys are the same across the same KFA version so in my opinion, there isn't much of a need to cover them.After installing SSDs into some old PCs and giving them a fresh install of Windows 10, I decided to install Kaspersky Free via the installer that I kept in my file server. After running the installer, I noticed that the installer had the new Kaspersky logo and once installed it looked different from the existing installs so I checked the support button and long and behold, there's KFA 2020: Just as a reference, this is the support screen on my existing installs: KFA 2020 UI:
Hello ThinkPadUser, Welcome back! According to Kaspersky Lab Technical Support written advice: qte:There is no more KAV Free, unless a customer subscriber of Kaspersky has an expired KAV/KIS/KTS license, then (when) KAV/KIS/KTS (expires), the sostware will switch to KAV Free for 365 days.
KFA 2019 UI:
- The subscriber has 15 days (from the expired date) to renew the original license or use KAV Free.
- Completely separate topic, even if the software is "free" anything, (I would) cover License Key info when posting on a public portal.
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After installing SSDs into some old PCs and giving them a fresh install of Windows 10, I decided to install Kaspersky Free via the installer that I kept in my file server. After running the installer, I noticed that the installer had the new Kaspersky logo and once installed it looked different from the existing installs so I checked the support button and long and behold, there's KFA 2020:
Just as a reference, this is the support screen on my existing installs:
KFA 2020 UI:
KFA 2019 UI:
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Update: I've just renewed one of the licenses on one of my KFA protected devices and on the My Kaspersky Dashboard it looks like it has renewed all of them but when I click on components, it still shows that it's only covering one device. So renewing it doesn't change anything. I'll update you guys if anything changes
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I think the Kaspersky Rescue Disk worked!! The system date and time are now correct. Thanks for you all, I am really very grateful for your help :smile:
On the behalf of the Kaspersky Community, I would like to say your welcome! -
I would suggest using an "offline scanner" as often rootkits are able to hide in Windows processes. Link to Kaspersky Rescue Disk: https://support.kaspersky.com/14226
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ThinkPadUser: tell which specific post of this thread, thanks :)
Well, I guess you've undid my mistake of marking this:I think that a firm with 500 systems is a bit far a small company ;)
As the resolved answer. Anyways, to whoever undid my mistake: thanks you! -
Michael Gillespie has developed a decryptor for Redmat https://twitter.com/demonslay335/status/1085795270368071681 This is hosted on the Bleeping Computers website: https://www.bleepingcomputer.com/forums/t/671473/stop-ransomware-stop-puma-djvu-promo-drume-help-support-topic/ I think this may be able to resolve your ransomware issue if Kaspersky support doesn't get back to you. Good Luck!
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I think that a firm with 500 systems is a bit far a small company ;)I think that a firm with 500 systems is a bit far a small company ;)
Wrong Button, I wasn't meant to mark the thread as resolved... Can you undo that harlan4096 -
Thanks and yeah that doesn't solve my problem, I wish I could pay a small fee to get tech support from Kaspersky on free products instead of getting nothing. I would pay that small fee to get them to have a look at it if they offered it. Also I'm kind of surprised that the device limit is set to 500... ¯\_(ツ)_/¯ Maybe Kaspersky is (quietly) encouraging some smaller companies to use Kaspersky Free or something...FLOOD I think I've found a device limit . [1]https://help.kaspersky.com/KPC/1.0/en-US/146934.htm
Excellent work ThinkPadUser:clap_tone3: Doesn't solve your mystery tho:thinking: -
Can confirm, I've also got patch F on multiple machines running various versions of Windows
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FLOOD I think I've found a device limit per say.... According to this KB[1]: "The following restrictions on the number of connections to a My Kaspersky account are applied:
- The maximum number of devices connected to an account is 500.
- The maximum number of licenses connected to an account (if applicable) is 100.
- The maximum number of child profiles connected to an account (if applicable) is 100.
- The maximum number of family accounts connected to the subscription owner's account (even if multiple licenses purchased) is 50.
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This may or may not help: https://twitter.com/demonslay335/status/1085795270368071681 This is a decryptor for .djvu files EDIT: Actually it should work as .redmat is listed in the forum post on Bleeping Computers for itquick search of nomoreransom.org's list of decryptors yields nothing for Djvu ransomware Try .redmat
https://www.google.com/search?q=.redmat&source=lnt&tbs=qdr:y&sa=X&ved=0ahUKEwinvvnisdLiAhUTfX0KHf1RBggQpwUIJg&biw=1356&bih=645& Djvu ransomware https://www.google.com/search?ei=cb73XJ32GNuP9QPejKzgAg&q=Djvu+ransomware&oq=Djvu+ransomware&gs_l=psy-ab.12..0i71l8.0.0..1835...0.0..0.0.0.......0......gws-wiz.UaDDPEA_xs8 -
Hello Thinkpaduser:
Ah right, a quick search of Kaspesky's and nomoreransom.org's list of decryptors yields nothing for Djvu ransomware
Redmat - ransomware-type infection. The infection comes from the Djvu ransomware family. Redmat is a high-risk ransomware designed to stealthily infiltrate computers and encrypt most of stored data.- What is .redmat?
- What do the files with a .redmat extension do?
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hi ... can anyone heal the file with the extension redmat?
Hi, welcome to the forum! Just so I understand what you mean by "heal a file with a .redmat extension" Do you mean by fixing corruption of the file and was the corruption caused by Kaspersky software? Also what do the files with a .redmat extension do? -
KFA installed on Windows XP SP3:
KFA installed on Windows Vista SP2 (Installed Server 2008 updates after Vista EOL):
Both KFA in the VMs aren't connected to My Kaspersky, in fact the Vista VM is reminding me to sign up to MyKasperky.
I've put the KFA Technical Support information from the Host OS (Windows 10) which is connected to My Kaspersky for comparison.
To get them to install on Windows XP SP3 and Vista SP2, I just ran the installer from Kaspersky's website, I didn't have to modify the installer. On XP, it will ask you to install .NET 4 (if you don't have it installed already), the KFA installer will download and install the .NET 4 framework for you if you don't have it installed.
Here's the support information form Windows 7 (an officially supported OS by both MS and KFA):
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Tried to contact them again and said it was a licensing issue... Still no dice Though he did say trust the My Kaspersky date and not the local one? ㄟ( ▔, ▔ )ㄏ As they "came from the same key" but the last time I checked, all KFA uses the same key for all devices (I have some VMs that weren't connected to My Kaspersky to check and yes they had the identical key as the ones that were connected) （︶^︶） (Side note I've found that KFA 2019 still works with Windows XP SP3 so ¯\_(ツ)_/¯ to minimum OS requirements being Windows 7)I've tried contacting Kaspersky Support before, they've just referred me back here.
Hi ThinkPadUser, Thanks for the data. I know KS referred you back, I though the Licensing arm of the business may assist - they're not TS. Free = no TS, but licensing issues? I would have though Kaspersky would be willing to try to assist... ?? -
Hello ThinkPadUser, Thanks for the info. I agree, it's a mystery?. I'm not familiar with these" ಠ_ಠ "little guys? I looked ಠ_ಠ up = look_of_disapproval, if that's what they mean, I concur. For clarity & if it's not too much trouble please, is it posible to post the info you've collated in the spreadsheet or (if the formatting would go weird) an image of the info in the speadsheet please? Please keep us posted as the dates roll by? And, I know accessing TS is not the go with "free" Kaspersky software, however, I'm wondering if the "licensing"arm of Kaspersky would maybe provide any info? Best regards!
Yeah, that's my meaning behind the ಠ_ಠ, because I'm running the 1903 update of Windows 10, I can insert these guys by pressing Win+. I've created a new spreadsheet with the personal details removed: https://1drv.ms/x/s!AiG2Z4OSgZAE8kEzcI7cuuJ9Jqb8 I've used conditional formatting to highlight PCs which are within 60 days of renewal I've tried contacting Kaspersky Support before, they've just referred me back here. -
Hello ThinkPadUser, Yep, I was thinking that a EULA would be generic, not a seperate EULA for each Kasppersky Customer, that'd be too weird so the doco, is confusing, at best:"The right to use the application on one or several devices. The number of devices on which you may use the application is specified in the End User License Agreement". So, put that down to "? doco ?", moving on from that, your very helpful screen images show the # of devices ?
The summary says 8 devices (and it increases with each added device) but for components on the same screen it's only 1? ಠ_ಠ I've made an Excel Spreadsheet with all the expiration dates from the local devices, let's see which one is right. -
Just as an experiment, I've added another device onto My Kaspersky just to see if the My Kaspersky system will add a separate licensing panel for that device or not and to the surprise to no one, that licensing information got merged into the existing licensing information
Kaspersky Security Cloud Free has replaced KFA.
in Kaspersky Free
Posted
The end of KFA is coming, I was wondering what are my options since I have more then 3 PCs under my account.
Also when is the official end of support date for KFA?