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ThinkPadUser

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  1. The end of KFA is coming, I was wondering what are my options since I have more then 3 PCs under my account. Also when is the official end of support date for KFA?
  2. Hi, I’ve recently ran WinDirStat on my system to see why I have less free space than I was expecting and I found a 10GB file in the Kaspersky folder, I’m now wondering if anyone knows what it is and can I delete them without ill effect on my system. System information: Windows 10 1909 x64 KFA 2020 Edit: I’ve seemed to put this in the wrong language forum, can a mod move this over to the English forum? Thanks!
  3. I was wondering if KFA users will be migrated to KSCF (Kaspersky Security Cloud Free) or will we just be stuck on KFA until we bother to uninstall it in favour of KSCF.
  4. Fair enough, I just thought that since KFA has been removed from the Kaspersky Download site, KFA wouldn't get a 2020 release.
  5. Hello ThinkPadUser. Was the (installed) KFA a "direct download"? Re: the License Key, it as a suggestion, made in the interests of protecting (your) privacy. Thank you. The installer was downloaded from Kaspersky when it was still on the site, so the installer was for KFA 2019 but when it connected to the internet it updated to become an installer for KFA 2020
  6. Hello ThinkPadUser, Welcome back! According to Kaspersky Lab Technical Support written advice: qte:There is no more KAV Free, unless a customer subscriber of Kaspersky has an expired KAV/KIS/KTS license, then (when) KAV/KIS/KTS (expires), the sostware will switch to KAV Free for 365 days. The subscriber has 15 days (from the expired date) to renew the original license or use KAV Free. For those who wish to use Kaspersky Free - the only available product (as direct download) is Kaspersky Security Cl : Cloud:ud Free. unqte ---Completely separate topic, even if the software is "free" anything, (I would) cover License Key info when posting on a public portal. Best regards:pray_tone3:. The written advice seems to differ from what's actually there as last night, as a test I installed KFA via the KFA 2019 installer that I had, onto a clean VM and chose not to link it to a Kaspersky account, it remained activated and it's running the 2020 version. On the subject of license keys, All KFA keys are the same across the same KFA version so in my opinion, there isn't much of a need to cover them.
  7. After installing SSDs into some old PCs and giving them a fresh install of Windows 10, I decided to install Kaspersky Free via the installer that I kept in my file server. After running the installer, I noticed that the installer had the new Kaspersky logo and once installed it looked different from the existing installs so I checked the support button and long and behold, there's KFA 2020: Just as a reference, this is the support screen on my existing installs: KFA 2020 UI: KFA 2019 UI:
  8. Update: I've just renewed one of the licenses on one of my KFA protected devices and on the My Kaspersky Dashboard it looks like it has renewed all of them but when I click on components, it still shows that it's only covering one device. So renewing it doesn't change anything. I'll update you guys if anything changes
  9. On the behalf of the Kaspersky Community, I would like to say your welcome!
  10. I would suggest using an "offline scanner" as often rootkits are able to hide in Windows processes. Link to Kaspersky Rescue Disk: https://support.kaspersky.com/14226
  11. Well, I guess you've undid my mistake of marking this: As the resolved answer. Anyways, to whoever undid my mistake: thanks you!
  12. Michael Gillespie has developed a decryptor for Redmat https://twitter.com/demonslay335/status/1085795270368071681 This is hosted on the Bleeping Computers website: https://www.bleepingcomputer.com/forums/t/671473/stop-ransomware-stop-puma-djvu-promo-drume-help-support-topic/ I think this may be able to resolve your ransomware issue if Kaspersky support doesn't get back to you. Good Luck!
  13. Wrong Button, I wasn't meant to mark the thread as resolved... Can you undo that harlan4096
  14. Excellent work ThinkPadUser:clap_tone3: Doesn't solve your mystery tho:thinking: Thanks and yeah that doesn't solve my problem, I wish I could pay a small fee to get tech support from Kaspersky on free products instead of getting nothing. I would pay that small fee to get them to have a look at it if they offered it. Also I'm kind of surprised that the device limit is set to 500... ¯\_(ツ)_/¯ Maybe Kaspersky is (quietly) encouraging some smaller companies to use Kaspersky Free or something...
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