I'm running Windows 10 version 22H2 and Kaspersky version 23.0.0.399/202111. A few weeks ago I noticed that the blocking on my PC was no longer working (it still works on my Android). I tried turning the safe monitoring off and on again and it didn't fix the problem. I decided to uninstall Kaspersky and reinstall it. Now when I'm setting it up and I choose to turn on safe monitoring and I click next, I get a screen saying "Preparing your children's accounts..." and after awhile it says it's taking too long and I have the option to continue or cancel. I tried rebooting my PC and it didn't help. It just hangs on this screen and I can't get past it. Any help would be appreciated.
Preparing your children's accounts taking too long
in Kaspersky Safe Kids
Posted
Hi,
I'm running Windows 10 version 22H2 and Kaspersky version 23.0.0.399/202111. A few weeks ago I noticed that the blocking on my PC was no longer working (it still works on my Android). I tried turning the safe monitoring off and on again and it didn't fix the problem. I decided to uninstall Kaspersky and reinstall it. Now when I'm setting it up and I choose to turn on safe monitoring and I click next, I get a screen saying "Preparing your children's accounts..." and after awhile it says it's taking too long and I have the option to continue or cancel. I tried rebooting my PC and it didn't help. It just hangs on this screen and I can't get past it. Any help would be appreciated.