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Tats

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Posts posted by Tats

  1. 5 hours ago, Flood and Flood's wife said:

     

    Hello @Tats

    Thank you for posting & the information!

    We have Kaspersky Plus on Windows 10 - the only time the Kaspersky Plus interface/GUI opens is when we physically open it, by selecting it, from the Windows hidden icons - but K+ is actually active & running in the background, it's seamless - perhaps there's a Windows setting that's the issue - have you checked?

    • Note: we haven't unchecked any options in Kaspersky Plus

    image.thumb.gif.c09112555a8452f00e40e34bc00a49b9.gif

    Thank you?
    Flood?+?

    Yeah I have checked, and short of blocking the program from starting at computer start-up, there's nothing to be done.

    Also running Windows 10, so feel free to correct me and show me how to turn off this GUI from popping up.

  2. 7 hours ago, Flood and Flood's wife said:

    Hello @Tats

    You're most welcome!

    Thank you for posting back.

    Which window are you referring to - please post an image - we need to see what you see to be able to assist, otherwise we're left guessing - or - please log a case with Kaspersky supporton the support page select either Chat or Email, then select Application malfunction, Other template; please include any screen images of the issue; Support may request logs, traces & other data, they will guide you. 

    • Please share the outcome with the Community, when it's available? 

    Thank you?
    Flood?+?

    This is the window - the interface/GUI opens EVERY computer start-up. No way to turn it off within Kaspersky without preventing Kaspersky from starting automatically (which is super unhelpful and completely defeats the purpose of having an internet security program).

     

    image.thumb.png.1903cdff2f8284d0a13fd631a977d9a5.png

  3. Kaspersky Plus won't stop opening the app interface at computer start-up. Have literally turned off ALL notifications to try and stop this, doesn't seem to be an option to turn this off. Also want to stop the app prompting to use the tools (speed up PC, improve Chrome etc.). I just want to start my computer and have Kaspersky start in the background without constantly being harassed by the program.

    Cannot believe how annoying this new version of the software is. Used to be so innocuous, now in your face all the time.

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