[Kids able to use unlimited despite have a time limit]

Dear Flood & Flood's wife

 

I have done the reports that Kaspersky have asked to do before. no luckj

They still asked me to keep doing the same repeated tests, no luck

It is clear that there is a problem with the product, where other users are facing similar issues

What is the point of paying for a paying for a premium product when its not doing what it is supposed to , even the most basic feature of blocking the phone after restricted time has elapsed

Most of the parents are not that technical minded to send detailed crash logs and reports. they just want to pay for a 'premium product' and for it to work 

[Kids able to use unlimited despite have a time limit]

My son has a Redmi Note 8 Pro

How can he have unlimited use of the phoen when the time limit is set to 30 minutes

The app is next to useless

I have tried uninstalling and installing the app several times, still no luck

I tried contacting customer support. They were not much help asking me to perform a long string of tests and email.

 

This is supposed to the premium version . why doesnt it work?