[(Some Google Sites) YouTube Conflicts With FireFox With K Security Cloud]

Just had an update from Kaspersky - they have sent out the (b) update which when I installed and rebooted seems to have fixed the problem.

 

will try for a few days to check.

[youtube conflict on firefox - K Security Cloud [merged with redux]]

Response from Tech Support

Hello!

I hope this email finds you well.

Sorry to hear that you are having such issue. My name is Farhan and I will be your support specialist for this ticket.

This is a known issue which is currently still being investigated by our experts. At the mean time, you can disable the Anti-Banner to access YouTube through Firefox or use another browser.

To disable Anti-Banner:
1. Open Kaspersky
2. Go to Settings (gear icon)
3. Choose Protection
4. Locate Anti-Banner and turn it off.

We seek your understanding for this matter.

Have a nice day!

[(Some Google Sites) YouTube Conflicts With FireFox With K Security Cloud]

As this pinged up on my email I thought I’d reply.

I’m basically using Chrome now for youtube - although I have been havign some wierd bugs with that but am blaming youtube currently.

Waiting for the tech support lot to send out another update I assume.

[youtube conflict on firefox - K Security Cloud [merged with redux]]

Flood

Thanks, have logged with technical support. 

Chris

[youtube conflict on firefox - K Security Cloud [merged with redux]]

Flood 

 

Thanks for the info. I will go to the firefox forums and see if anyone is having similar issues.

Was just odd that it started when I installed a new version of Kaspersky.

I will reppet back if I fix it.

Thanks 

[youtube conflict on firefox - K Security Cloud [merged with redux]]

It is Family paid for license of Security Cloud.

Yes that is what you should see in the menu drop down.

[youtube conflict on firefox - K Security Cloud [merged with redux]]

• Private window - still same issue
• the install of KSC was clean yesterday - only bought it then - but it didn’t install with the (a) patch I had to do that today.
• I have tried all 3 firefox recovery steps - no change.

I am UK based.

[youtube conflict on firefox - K Security Cloud [merged with redux]]

Hi,

 

Thought we had solved it, but 30 minutes later and it is kicking me out of youtube again.

I have attached some images of the issue.

 

Top right shows my login icon - but when I click on it the menu is wrong.

If I hit subcriptions again it then gives me this page.
 

 

I then just need to hit the sign in button and it takes me back to the main page but signed in (no need to put in details)
 

If I got to Library it gives me this page - clearly signed in on the main page but asking me to sign in on the left menu…

 

If I then try and put in a comment to a video I get the following error.

 ​

As you can see my login Icon is correct but I get a “returned error”

I am fully up to date on the correct ​​​​​​​21.2.16.590(a).

Any ideas?

Thanks

​​​​​​​Chris

[youtube conflict on firefox - K Security Cloud [merged with redux]]

Thanks - required a number of shutdowns to sort out but seems to have solved the issue..thanks again

[youtube conflict on firefox - K Security Cloud [merged with redux]]

I have updated to (a) - required a reboot which i hadn’t realised….

Still have the same issue with Firefox and youtube

Chrome seems to work but not firefox.

[youtube conflict on firefox - K Security Cloud [merged with redux]]

Can’t use Youtube properly since I upgraded to Kaspersky Security Cloud - current version 21.2.16.590 with Firefox.

YT keeps saying I am not logged in and trying to update anything in studio is impossible.

Seems to be better with Edge but sill has some issues - won’t let me update description on videos in studio.

Any ideas?