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Just had an update from Kaspersky - they have sent out the (b) update which when I installed and rebooted seems to have fixed the problem. will try for a few days to check.

Response from Tech Support Hello! I hope this email finds you well. Sorry to hear that you are having such issue. My name is Farhan and I will be your support specialist for this ticket. This is a known issue which is currently still being investigated by our experts. At the mean time, you can disable the Anti-Banner to access YouTube through Firefox or use another browser. To disable Anti-Banner: 1. Open Kaspersky 2. Go to Settings (gear icon) 3. Choose Protection 4. Locate Anti-Banner and turn it off. We seek your understanding for this matter. Have a nice day!

As this pinged up on my email I thought I’d reply. I’m basically using Chrome now for youtube - although I have been havign some wierd bugs with that but am blaming youtube currently. Waiting for the tech support lot to send out another update I assume.

Flood Thanks, have logged with technical support. Chris

Flood Thanks for the info. I will go to the firefox forums and see if anyone is having similar issues. Was just odd that it started when I installed a new version of Kaspersky. I will reppet back if I fix it. Thanks

It is Family paid for license of Security Cloud. Yes that is what you should see in the menu drop down.

Private window - still same issue the install of KSC was clean yesterday - only bought it then - but it didn’t install with the (a) patch I had to do that today. I have tried all 3 firefox recovery steps - no change. I am UK based.

Hi, Thought we had solved it, but 30 minutes later and it is kicking me out of youtube again. I have attached some images of the issue. Top right shows my login icon - but when I click on it the menu is wrong. If I hit subcriptions again it then gives me this page. I then just need to hit the sign in button and it takes me back to the main page but signed in (no need to put in details) If I got to Library it gives me this page - clearly signed in on the main page but asking me to sign in on the left menu… If I then try and put in a comment to a video I get the following error. ​ As you can see my login Icon is correct but I get a “returned error” I am fully up to date on the correct ​​​​​​​21.2.16.590(a). Any ideas? Thanks ​​​​​​​Chris

Thanks - required a number of shutdowns to sort out but seems to have solved the issue..thanks again

I have updated to (a) - required a reboot which i hadn’t realised…. Still have the same issue with Firefox and youtube Chrome seems to work but not firefox.

Can’t use Youtube properly since I upgraded to Kaspersky Security Cloud - current version 21.2.16.590 with Firefox. YT keeps saying I am not logged in and trying to update anything in studio is impossible. Seems to be better with Edge but sill has some issues - won’t let me update description on videos in studio. Any ideas?