SystemInfo
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Posts posted by SystemInfo
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Good afternoon,
I was taking a look at the KASPERSKY support option, the information it shows is not the same as that of my Operating System as the images below inform:
In this image below is the information of my system.
How to solve this problem?
there is information that kaspersky shows different from my operating system.
Kaspersky says that my Operating System is Windows 10 Enterprise, but my system is Windows 10 PRO -
1 hour ago, promo30 disse:
Good evening!
I would like to know if it is possible to remove the transparency effect in kaspersky's menu (area circled in red)? If anyone participates in the beta program, could you tell me if there is already an option to disable the transparency effect?
I wish I had this option, after all transparency effects consume a lot of windows resources and it's unnecessary for me.
About consumption what I have to say about this is that it is not consumption to slow down a machine or compromise the performance of the machine.
What can you do and remove all transparency that windows makes available for windows 10 and 11.
Could you inform the settings of your machine, so we can talk better if the transparency of your Kaspersky Plus is slowing down the machine. -
37 minutes ago, promo30 disse:
Para habilitar a virtualização de hardware do kaspersky você deve desabilitar a integridade de memória na Segurança do Windows (O ícone que fica na barra de tarefas, os que ficam ocultos). Abra a segurança do windows --> clique em segurança do dispositivo --> em isolamento de núcleo clique em "detalhes do isolamento de núcleo" --> e desative integridade da memória.
Por alguma razão existe conflito entre os dispositivos kaspersky e esta opção do windows.
Thank you for your help!
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Good afternoon, I was seeing KASPERSKY installed on my machine and a message appears stating the following:
"Hardware virtualization is not available. Incompatible Hardware or Software has been detected." ?
As the image below says:
The problem that my machine says I have virtualization enabled on my computer. the image below informs:
What to do to fix this error that is appearing in Kaspersky? ?
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11 hours ago, Flood and Flood's wife said:
Hello @TheEntity,
Welcome!
- No, KTS is not replaced by Kaspersky Premium, in the the guide @Danila T.has written: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ, he says: "KTS does not have a directly compatible new app. But KTS customers will be allowed to renew with and upgrade to Kaspersky Plus".
- Note: changing from KTS to Kaspersky Plus is not free.
Thank you?
Flood?+?
I understand when you say that switching from KTS to Kaspersky Plus is not free.
I have a question to ask:
1 - I use KTS, to make the change to PLUS, I just buy the serial for PLUS and put it in my KTS that automatically Update the Product to the new generation?
2 - Or will I have to uninstall, download a new product and install it and have all the work that will take that I have on computers? -
I was looking at some links posted here, talking about comparisons of previous versions with the most current ones.
Frequently Asked Questions (FAQ) Kaspersky: Basic, Standard, Plus, Premium
Q1. How all countries compatible with older apps?Kaspersky Anti-Virus Kaspersky Basic
Kaspersky Internet Security Kaspersky Standard
Kaspersky Security Cloud Kaspersky PlusKaspersky Premium - ???
My Premium question will be which product?
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20 hours ago, Gabriela moura said:
I received this 3 days ago, what is this? even my mother's name spoke and I didn't even have an account with that email , what do i do in that case i want an urgent answer from kaspersky
Now it has become complicated for your mother's name to appear, it is difficult to answer on this subject.
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10 minutes ago, José Souza said:
Boa tarde:
A interface da VPN exibe Servidor GRATUITO, porque só ativará a versão Premium depois que corrigir este problema da conexão do Servidor.
Além de 10 dispositivos, também tenho dispositivos VPN 5 dispositivos premium para dispositivos numa e 10, perfazendo 10 dispositivos.
Passo das soluções elaboradas até agora:
1- Depois que postei o pedido de ajuda no fórum, desinstalei a VPN Kaspersky, reiniciei e instalei a última versão dela, inserindo o código de licença e validei no My Kaspersky. Persistiu o mesmo erro.
2- Fiz uma limpeza geral dos Discos com o Revo Uninstaller para remover arquivos velhos e problemáticos.
Reinstale a VPN, pela última versão dela, inserindo o código e validado no My Kaspersky. Persistiu o mesmo erro.
3- Execute a Restauração do Sistema e reinstale a VPN, pela última versão dela, inserindo o código de licença e validei no My Kaspersky. Persistiu o mesmo erro.
Arquivos ora enviados:
Com a solicitação no fórum, encaminhando estas informações e enviando como imagens de CAPTURA de tela indicando os erros.
Mais uma informação que julgo importante: quando fiz a FRESTAURAÇÃO do sistema, o programa específico do Windows exibiu mensagem de falha porque um Antivirus estava ativo. Desabilite a ativação da informação do Sistema e EXIBIU (KTS) e a execução de novo da Restauração do Sistema (KTSem Antivirus) como as mesmas na final da Restauração do Sistema.
Na última tela ora anexada, o log da Restauração do Windows mencionou a Cortana. Será que o problema está relacionado com as últimas atualizações da Cortana ?
Seguem as CAPTURAS das telas mencionadas e aguardo nova posição do Forum.
Obrigado.
José Souza
Meu amigo o seu problema e muito complexo, isso se não for o problema no seu sistema operacional. teria que ver o Relatórios de log de eventos do Windows para ver o que ele informa o que você está passando.
Vamos fazer uma tentativa. possa ser que não funcione mais é bom tentar.
Tenta desabilitar o IPV 6 salva e ativar novamente e tenta entrar na VPN e conectar para ver se funciona.
Ultimo caso se o suporte da Kaspersky não informou o jeito e formata o pc e fazer uma instalação limpa do Sistema operacional, porque se for alguma atualização do Windows que esteja fazendo isso, não tem como saber qual delas.
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2 hours ago, Console6698 said:
So, wait, there was not explanation about this ?
não há problema sobre uma guerra cibernética na Rússia, devo-me preocupar?
talvez seja hora de usar um antivírico diferente
What are you saying that because of the war a type of email like this can be suspicious?
you will switch to antivirus for which?
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3 hours ago, 303Dreams said:
kkkkkkkkkkkkkkkkkkkkk
hahahahahahahha
rsrsrsrsrrsrsrrsrs
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It was reported that they made an incorrect configuration.
I just think that the Kaspersky team had such an error because they made an incorrect configuration, I don't think that was it, because they should already have all this automated.
How is a configuration error going to write an email with customer data and send it? ? -
7 hours ago, User_W said:
That doesn't really answer the original question. I received this on an email address ONLY USED FOR KASPERSKY so how has someone matched my name to my Kaspersky email address unless there has been a leak from Kaspersky?
It would be very bad if there was a data leak. if there are really any data leaks we will never know.
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3 hours ago, Sellick said:
Have discovered that my passwords for KIS, PW Manager and this Forum is the same.
I would like to upgrade PW Manager to premium using my visa. I get as far as entering password but, using KIS password is not recognised! Surely it isn't my Visa one as in all my other transactions this isn't required as long as I enter card details.
The best way is to try to contact support.
https://support.kaspersky.com/ -
12 hours ago, harlan4096 said:
Yes, databases
OK thank you.
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On 01/08/2022 at 15:55, José Souza said:
Solicito ajuda, pois há 15 dias a VPN falha ao
conectar via Brasil e não conectar via
nenhum outro país.
Poderia mostra uma captura de imagem para da uma olhada no problema?
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47 minutes ago, Kabs said:
Is there a way of making VPN turned on as default when computer turns on?
It is a pain to have to set it everytime especially because it takes several clicks to get to the VPN setting. don't know why it was hidden there.
Also it would be nice to have an icon indicating if it is on or not.
I don't usually put it as automatically, but I believe it's like this as the image below is informing, you try and come back informing if it worked.
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3 hours ago, harlan4096 said:
Thanks for the reply.
when he said next update he is saying database update or product version update? -
2 hours ago, SystemInfo said:
Could someone from the Team explain, technically, why on the site. https://opentip.kaspersky.com/ shows that everything is ok.
but when we update the product with new definitions it never works, my doubts remain, we are really protected. is Kaspersky's update database really protecting us? this problem has been going on for ten of the 28th of June - it's been 7 days so far it hasn't been updated on our PCs. this sets a precedent for thinking we are unprotected.That's why I asked this question and so far I have not had an explanation of what is happening. KTS antivirus base is not protecting me?
We have two pieces of information the KTS says and a threat is the website https://opentip.kaspersky.com/buurkracht-online.nl/
informs that it is safe, are there two databases? we are protected by thinking about other threats. we have different results. this is wrong. -
22 minutes ago, harlan4096 said:
This is the problem, I already sent the site itself informs that it is safe, however when I go to access the KTS it does not leave informing that it is a threat.
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On 01/08/2022 at 18:36, RomualdoTeixeira said:
Quais os programas que devem aparecer na tela inicial após a instalação do Kaspersky Internet Security. Estou com essa dúvida porque apenas três aparecem na área de tralho, na última vez que baixei, cinco
Isso vai depender de qual produto você esta instalando.
Informe qual produto você instalou em sua maquina?
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Could someone from the Team explain, technically, why on the site. https://opentip.kaspersky.com/ shows that everything is ok.
but when we update the product with new definitions it never works, my doubts remain, we are really protected. is Kaspersky's update database really protecting us? this problem has been going on for ten of the 28th of June - it's been 7 days so far it hasn't been updated on our PCs. this sets a precedent for thinking we are unprotected. -
4 hours ago, Flood and Flood's wife said:
Kaspersky Team: After more than 14 hours after my post it's still being blocked by KTS.
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1 hour ago, Flood and Flood's wife said:
I checked now after many hours later, almost 15 hours later and still without accessing the site the updated base but it is still blocked.
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On 6/29/2022 at 11:42 AM, harlan4096 said:
I just updated the database, still the site cannot be accessed. even though Kaspersky's developer team reported that it would withdraw from the list. I still can't access the site.
Kaspersky Support!
in Kaspersky: Basic, Standard, Plus, Premium
Posted
OK, thanks for the help,.