SystemInfo
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Posts posted by SystemInfo
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From the image you posted, yours must be having the same problem. I believe it has to be corrected by Kaspersky.
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10 horas atrás, ChickenBurger disse:
So when the new version came out for germany i still had an unused Kaspersky total security key and one that only had somedays left and i now use the other Key and i wanted to ask can i turn my Total security version into the new version of it for free? And if i can how can i do that?
Very simple,
You install the new version of Kaspersky PLUS and then put the serial that will work normally.
Come back here to let me know if everything went well. ?
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5 horas atrás, neXus2016 disse:
Wow, approx. 8 months from initial release? What's with the hold up? Translation?
I think this is a very big delay, for anyone who wants to use the newest antivirus technologies on their computer.
With that, the Kaspersky team never gives a concrete and real answer, the answer always makes no sense or logic. ?
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2 horas atrás, Kempie disse:
Hey,
I'm surprised that nobody is reacting to my post regarding the "zoner antivirus test" app...
Is this the wrong forum for detection issues or is nobody interested in the fact that Kaspersky mobile missed a virus on Android...? OK maybe it isn't a real virus (Eicar testvirus) but again if other apps detected it why not Kaspersky?
As a long time user i am disappointed in the lack of interest.
Sven
It could be a false positive, do you have a print talking about it in detail?
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12 horas atrás, Flood and Flood's wife disse:
Hello @SystemInfo,
You're most welcome!
Please read & follow our first reply then.
Thank you?
Flood?+?To be able to identify the problem of the icon that does not appear:
I usually like the old icon, I went to about and typed the following command IDDQD and changed it to this icon that is in the image above: with that KASPERSKY does not show the icon in the context menu correctly, I believe it is a KASPERSKY BUG.
Because with the standard icon it appears normally. when i change it the icon disappears.
The problem found, hopefully Kaspersky fixes this problem.
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What I want is to quickly solve this problem that the icon does not appear.
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33 minutes ago, Flood and Flood's wife disse:
Hello @SystemInfo,
Welcome back!
- Which Kaspersky version & patch(x), is installed, on the Windows taskbar or hidden icons, rightclick the Kaspersky icon, select About?
- Which Windows version & build, refer: Find system OS?
- Please read two similar topics:
- Google and Kaspersky seem associated - Moderator @Schultehas some good tips.
- Kaspersky Plus Not Showing on Context Menu.
IF after reading the similar topics & following any relevant advice, cleaning cache, checking extensions, clean install etc., the issue remains, please contact support.
Please share the outcome with the Community?
Thank you?
Flood?+?Below is the information:
Remembering that the information of my Operating System that is in the image above is incorrect, I will put the correct information. another problem.
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When I right-click on the desktop, I go to the Kaspersky icon, look what appears in the image below:
What should I do to fix this issue or bug? ?
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14 horas atrás, Bukkdog disse:
I'm sorry, but you haven't answered my question. My question was not 'why does it take so long to scan a computer'?
I said: "I understand very well that a routine scan of a computer for malware can take many hours."
My question was: "... why does Kaspersky Standard running on Windows 10 say that the scan has less than a minute left when the truth is that the scan is not nearly over and, in fact, has many hours to go"?
It was answered by her already.
Even with the friend's explanation, I was always thinking, why does it mark that percentage (%) in fact Kaspersky should change it or show it in another way. like other antiviruses on the market, it counts differently more accurately. -
On 12/12/2022 at 12:05, ibrahimaswadeh disse:
hello, what the letter a beside the version number means?
What do version numbers 21.8.5.452(a) represent
21 represents the year = 2021
8 represents maintenance release
5452 represents the local and internal build ID
(a) represents the current patch
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3 horas atrás, tigr_82 disse:
Hi all, is the new version of Kaspersky 21.9 out? I cannot see the links to it. It is still pointing to 21.8
I don't know how to tell, I'm just like you wanting to know if it was released, I'm here waiting for a response from a moderator saying if it was released for BRAZIL too? ?
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I installed Kaspersky PLUS activate with my KTS key and the password manager was not fully activated. It keeps saying it's free.
it was supposed to be fully activated. ? -
On 01/12/2022 at 16:01, Heavyhms disse:
Hi, is possibile to downgrade Kaspersky premium to Kaspersky standard without a new serial? Actually I have Kaspersky premium (automatically activated with previously installed Kaspersky Total Security license, 400 days remaining), but I would like to try Kaspersky standard (i use standalone VPN and password manager from another vendor) I dont need the Kaspersky home network scan also (and I cannot find any option to disable).
Unfortunately my friend won't be able to use all the features of KASPERSKY PLUS on his pc. KASPERSKY VPN will not be Unlimited, as they said. unfortunately better change option.
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11 minutes ago, Flood and Flood's wife disse:
Hello @Schulte,
Thanks for the update.
It's better than it was, but the truth of it is: Kaspersky should never have shut the door on all the KTS license holders, offering them nothing & forcing them to battle for a just outcome, for months.
Thank you?
Flood?+?I just think I should have looked favorably on KTS consumers who have more than 530 days of license, and given a bonus with an unlimited vpn.
Unfortunately this was a disappointment and in my opinion. ?-
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On 24/11/2022 at 19:10, Flood and Flood's wife disse:
Hello @SystemInfo,
Really?
- IF you have an expectation that support are going to contact you & they have not done so, bumping your topic here is not going to make them respond.
- Perhaps you'd be better off asking support about the delay?
- We already contacted support & provided feedback to you, we do not understand what is not clear about "the end of the year"?
Thank you?
Flood?+?Support response.
Thank you for contacting Kaspersky Technical Support.
Thank you for waiting for the investigation, sorry for the delay.
I checked with our development team, and it was verified that the Kaspersky Total Security license will not guarantee Unlimited VPN.
Unlimited VPN Service is only for customers who purchase Kaspersky Plus or Kaspersky Premium license.
In your case, you have Kaspersky Total Security license, and you are activating Kaspersky Plus with it, which will not guarantee Unlimited VPN.
I ask that if you face any difficulties again, or if you have any questions about our application, please contact us for verification.
My question, this is not what was said here on the forum, as this message is being informed:
What I have left is waiting until the end of the year as Danila T reported:
"Kaspersky is now working to ensure that your KTS license is compatible with the new version of our software. We plan to complete this work by the end of this year." -
3 minutes ago, Flood and Flood's wife disse:
Hello @SystemInfo,
Welcome back!
- Possibly a patch is waiting to be applied?
- Patches arrive silently?, they wait for 7 days/168hours; if the computer is not shutdown/rebooted & restarted, during those 7 days/168hours, the Kaspersky icon turns red.
- Has the computer been rebooted, in the last 7 days?
- Is there any information in Detalhes?
Thank you?
Flood?+?Yes My pc was restarted today.
I updated the database in a few minutes the icon returned to normal.
Is it a bug in Antivirus, and as if the icon had frozen. -
Good afternoon, Could someone tell me what is happening with Kaspersky, the image below informs what I want to tell you. Kaspersky is ok updated, but if you look at the icon that is on the windows taskbar, the icon is in red, what will it be?
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6 minutes ago, jonny quest disse:
Not trying to play both sides of the fence, but I know what you're saying @SystemInfo, but also as in my 1st post, I would rather have Kaspersky do what it's best at, and made for, a security solution and use CCleaner on-demand as needed. To be honest, I hardly use CCleaner anymore, mainly the Kaspersky and the Windows tools and also manually clean my browser history from the browsers themselves.
I understand your opinion.
Since Kaspersky is a security company and not a company that cleans unnecessary files.
Leave it to companies like CCLEANNER, which has been on the market for many years and knows what it does.
I was just giving an opinion but I know that nobody here will recognize that. more is just an opinion.
What I come to show here are real facts, Ccleanner cleans more temporary files than kaspersky, and what ccleananner really cleans is unnecessary files.-
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There is no argument against facts. do a search for temporary files with ccleanner and kaspersky, CCLERANNER will find it much more garbage than kaspersky, look, I'm only talking about temporary files what I'm talking about is FACT, and it's already been tested.
Kaspersky please improve this search.
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3 minutes ago, Flood and Flood's wife disse:
Read what we wrote @SystemInfo
Noting, we only ever give advice about Kaspersky software, never about other software.
I had to talk about another software that does the job more perfectly.
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3 minutes ago, Flood and Flood's wife disse:
Happy days @SystemInfo,
When you lose files, don't come whining to the Community.
Thank you?
Flood?+?I've always cleaned with ccleanner and never lost it.
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3 minutes ago, jonny quest disse:
Sim, a esse respeito você está certo. É uma versão simplificada em comparação com o CCleaner.
Eu só gostaria que o Kaspersky incluísse essas duas opções: Privacy Cleaner e PC Speed Up em um módulo, para que houvesse menos cliques e ticking para encontrar essas duas opções.
I wonder why moderators like to say that everything is perfect in kaspersky and do not accept the observations that we said that there is a lot more missing to be better in the case of the cleaner that lacks many folders to be scanned.
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2 minutes ago, Flood and Flood's wife disse:
Hello @jonny quest & @SystemInfo
Also, be alert to which options are selected as "rollback' is not available for all - in other words, make sure you have backups, restore points - before running these tools.
Thank you?
Flood?+?We're not talking about what you said, we're saying that Kaspersky could find a lot more files and scan more files doing it like ccleanner.
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@jonny quest Our friend agreed with me, I think it's poor cleaning. ?
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Kaspersky icon problem.
in Kaspersky: Basic, Standard, Plus, Premium
Posted
I think the fix will take time as these fixes have never been quick. ?