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SystemInfo

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Posts posted by SystemInfo

  1. 18 hours ago, Bob B said:

    I was unable to use Firefox to access the internet. I tried Chrome it failed. I tried Edge and was able to use it for about 2 weeks and now it too is unable to access the internet.

    I am able to now because I  have disabled ALL of Kaspersky. If I try anything but stopping ALL of Kaspersky I am unable to access the internet.

    MS Windows 10 Version 1909 OS build 18363.1556

    I am using Total Security version 21.3.10.391 (i)

    Only this state allows me access to the internet. I am blocked going to http and https sites. I cannot access the internet using Perl or Python code.

    image.png.ad6a011a7ab5a708ed3ac122a9a4b7e1.png

    I was taking a look at your problem, could you update your Windows? because the version you are using has already been entered. there are several Bugs that have already been fixed, as the link below informs.

    https://docs.microsoft.com/pt-br/lifecycle/announcements/windows-10-1909-end-of-servicing

  2. On 7/26/2022 at 8:34 PM, 500cm said:

    Kaspersky has been installed for a long time and works stably, but I am annoyed by the delays that occur in certain cases.

    If I open a file system window in any program and then close it, there is a delay - the program becomes inaccessible for 1-3 seconds.
    Then everything comes back to life and works as before.
    This can be Chrome or other programs where I may need to open or to save a file.
    If Kaspersky is disabled, there is no such delay.
    What can I do to make it work as it should?

    Windows 10, build 19044.1826, Windows Feature Experience Pack 120.2212.4180.0
    Kaspersky Internet Security 21.3.10.391 (j)

    Do a general cleaning on your computer, removing the temporary files from the browser, then restart the computer and defrag your HD/SSD.
    NOTE: Check the restore points if you have many, delete them all and then restart the computer when you come back create a restore point.

    When you do, please post the result here. Thanks.

  3. 34 minutes ago, yurirmrezende said:

    Boa tarde,

    gostaria de saber como resolver este erro que toda vez que desligo ou reinicio o Pc esta mensagem aparece.

    avpui.exe - Aviso do sistema Unknown Hard Error

    Se alguém puder me ajudar agradeço.

     

    Captura de tela 2022-07-28 174325.png

    Problemas EXE com avpui.exe, na maioria das vezes, provêm de um arquivo executável corrompido ou ausente, que geralmente ocorrem na inicialização de Kaspersky.

    Sugiro você fazer a desinstalação do Kaspersky, Reinicie o seu computador e faça novamente a instalação do Kaspersky.

    OBS: Lembrando para não perde a sua chave de registro do Kaspersky certifique-se que você tem ela no seu My Kaspersky.

  4. 4 hours ago, Sellick said:

    Hank you very much Berny for very prompt reply.   Unfortunately I am becoming more confused ?' will sit on this until I calm  myself my wife is here also.

    Appreciated, regards Sellick

    If you could develop your doubt better, it would be better. because I didn't understand the main KIS password, are you talking about the antivirus protection key or password so that no one can change the settings?

  5. 2 hours ago, BigHotStud said:

    I realised that the behavioral detection component of Kaspersky Free is System Watcher, though, it says that System Watcher protects against Ransomware and other cryptolockers, it doesn't mention any other malware. Does it protect only against these kinds of malware or ALL kinds?

    System Watcher and, with the help of other security components, detects known malicious interactions of suspicious software before it causes irreversible damage. In addition to that, System Watcher is capable of remediating the modifications made by malware by monitoring the threat's behavior.
    That's why I tell you that it protects against any threat as it is a technique that KASPERSKY has developed to improve the protection of your operating system.

     

  6. On 7/15/2022 at 3:43 PM, DonKid said:

    Dependendo do país que você está conectado, isso é normal em qualquer VPN.

    Concordo com o que você falou, grande maioria das vpn cai a velocidade, agora cair a velocidade dessa forma, acho muito difícil.

    Considero que e normal cai a velocidade mais de 926MB para 111MB, alguma coisa está errado. Eu uso o NordVPN, a velocidade da minha fica pouca coisa mais baixa do que sem a vpn, por isso que quando vi a imagem que ele colocou lá esta tendo uma grande diferença. não está normal.

  7. On 7/21/2022 at 5:15 PM, tihermu said:

    Versão do VPN: 21.5.11.384, Windows 10, 21H2.

    Netflix não carrega quando VPN está no servidor de UK. 

    Quando usando um servidor USA ele entra na página inicial mas não sai da tela de loading. 

    Kasp1.png

    Kasp2.png

    Já tem varias outras pessoas com esse problema da vpn não esta funcionando. verifica com o suporte da kaspersky:

    https://support.kaspersky.com.br/b2c/BR

  8. On 7/22/2022 at 5:39 AM, Flávio Silva said:

    Bom dia,

    Eu tenho tentado contactar o Suporte Técnico, mas não o site simplesmente não permite enviar o formulário!

    A minha questão é que comprei uma subscrição do Kaspersky Total Security, mas não consigo baixar a aplicação Total Security para o Mac OS, apenas para Windows, tal como mostra aqui na imagem:

     

    Já tentei usar a versão Internet Security, está muito limitada como se fosse a versão free, como dá para notar na segunda imagem...

    Como instalo a Total Security no Mac OS?

    Captura de ecrã 2022-07-11, às 10.17.30.png

    Captura de ecrã 2022-07-22, às 09.37.24.png

    Tenta baixar nesse link a versão oficial que esta no site da Kaspersky

    https://www.kaspersky.com.br/total-security

  9. On 6/24/2022 at 1:53 PM, alexdingrabb said:

    so this might not be anything but lately i have seen this and im not sure if thats something to be concern about or just regular thing just saying i have no microsoft firewall type thing
    i also did a fresh install of windows and still apears so it could be regular thing unless its deep in my boot drive hehe i did fresh install from my windows pc. just wonder if anyone els has this aswell. Thanks.

    what that mean tho.png

    I believe this is normal my computer has been installing KTS for a long time and the same information that is showing in the image you showed is the same as mine, for me this is normal the windows firewall is running but the KTS is dominant on the machine . As soon as KASPERSKY installs all services, most of Windows is disabled, so much so that in the image I put below the CPU usage is 0%, proving that it is not in use.

    image.png.862037aa7a19985f03b9245f49c0e620.png

  10. On 22/07/2022 at 10:00, Shinshan said:

    Estou com problema em minha assinatura, pq ela exedeu o numero maximo de ativaçoes. Entrei em contato com o suporte pra conseguir resolver meu problema. Meu problema não foi solucionado e ainda fui tratado como se eu fosse um mal carater. Gostaria de saber se vcs sabem como posso levar esse caso adiante pq estou revoltado com a postura do atendente. Existe algum canal que me ajude?

    Boa tarde.

    1- Vamos fazer por etapas, primeiro faça a desinstalação do Kaspersky entre no site oficial, já que você e do Brasil entre aqui https://www.kaspersky.com.br/  faça o download e a instalação e conecte com sua conta MYKaspersky.

    2- Volte aqui no forum para mostra o resultado. fico no aguardo meu amigo. ?

  11. 4 hours ago, harlan4096 said:

    Welcome to Kaspersky Community,

     

    Check:

    There will not be a KTS 21.7...

    What I can't find out about the FREE version of Kaspersky?
    Can anyone tell me if Kaspersky will have the FREE version, because so far I can't find a link to the new version of Kaspersky Free.

  12. 7 hours ago, Joefram80 said:

    How do you disable loading at startup?  Task manager?  if so where exactly?

    Below are the steps:
    1- Search for the option run >> click on run

    image.png.678a55489f0046162b0160c808ecefca.png

    2- Type msconfig >> OK

    image.png.7e07244f0c3074e86c32f9280e3758da.png

    3- Choose the SERVICES option >>> check the box >>> hide all Microsoft services >>> Uncheck all services that have Kaspersky >>>> OK button to confirm, and Restart the computer.

    image.png.1532249794084b31a5135d07d55cf599.png

    Note by doing this you are disabling all kaspersky services leaving your computer unprotected.

     

  13. 7 hours ago, Joefram80 said:

    okay so private browsing should be turned off right?   Most users do that?

    As a user, I prefer to leave everything activated, all KASPERSKY tools working with MAXIMUM protection;
    But it's up to you to choose the configuration that's best for you. knowing that with this tool activated you will have more security even if your browsing is 1 to 3 seconds slower.

  14. 3 hours ago, Joefram80 said:

    hey

     

    After pause protection on kaspersky total... how come i can't end task of the kaspersky lab launcher on task manager and says access denied?  Want to have kaspersky total completely off when trying to test if total kaspersky is culprit for lagging issues.  Or do i have to uninstall kaspersky total?

    you need to disable loading at system startup and then reboot your computer. Because there are some drivers running on the system.

  15. 3 hours ago, Joefram80 said:

    what about turning off private browsing or something like that on kaspersky total?  Someone mentioned this earlier?  But where is that setting on kaspersky total?

    Follow these steps:

    1-

    image.png.9c615b6577b53d028bea33c6743742bd.png

    2-

    image.png.7878dea16a78a9ed43fc0b669709bac4.png

    3-

    image.png.33df59e8774b250b2fcda53647c0ee07.png

    This last option only disables the button. this private browsing will be disabled.

     

    • Like 1
  16. 3 hours ago, Joefram80 said:

    hey

     

    After pause protection on kaspersky total... how come i can't end task of the kaspersky lab launcher on task manager and says access denied?  Want to have kaspersky total completely off when trying to test if total kaspersky is culprit for lagging issues.  Or do i have to uninstall kaspersky total?

    After you have put KTS on pause, now put the option to exit.

    image.png.51cf2e001753dc5c858e3a50032fce2f.png

    check if it has already been completely finished in the task manager.

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