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SydneyUser

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Posts posted by SydneyUser

  1. Hi All, 

     

    I’ve been having issues with stopping/restarting the Kaspersky service remotely. We used to be able to do a “net stop avp” to stop the service but after upgrading to KES 11.0 it looks like Kaspersky has blocked the ability to do this. 

    I found that you could run the following command out of the Kaspersky folder: klpsm.exe stop_avp_service  but even this doesn’t work, I’m getting an error “The call of the ControlService return code 1052: The requested control is not valid for this service”

    The ability to restart the service was handy as it usally fixed issues KES not kicking off scans/updates correctly. 

    Also, the option to start/stop the application via the security centre GUI pretty much never works. 

    Any help would be great. 

    Thanks. 

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