I have exactly the same issue with my new hue play lights. I even got an rma for the bridge, thinking there could be some issue with it after reading several posts. What was my surprise when I noticed the same issue with the new bridge. The first setup is perfectly done, but the next ones not. Hue sync keeps trying to connect to the bridge but it does not work.
First, I tried to disable kaspersky but it was unsuccessful, then i tried to dmz the bridge from my router config. Nothing worked. The only thing that worked was completely uninstalling kaspersky. Disabling it was not enough.
I have been using kaspersky products for a long time. I think this might change now if this issue does not get fixed soon.
Potential Conflict Between Hue Sync and Kaspersky
in Kaspersky Anti-Virus
Posted
I have exactly the same issue with my new hue play lights. I even got an rma for the bridge, thinking there could be some issue with it after reading several posts. What was my surprise when I noticed the same issue with the new bridge. The first setup is perfectly done, but the next ones not. Hue sync keeps trying to connect to the bridge but it does not work.
First, I tried to disable kaspersky but it was unsuccessful, then i tried to dmz the bridge from my router config. Nothing worked. The only thing that worked was completely uninstalling kaspersky. Disabling it was not enough.
I have been using kaspersky products for a long time. I think this might change now if this issue does not get fixed soon.