[unable to verify *i'm not a robot*]

i tried with a VPN and same results… i doubt i’d be able to even log on kaspersky’s website if my ip is blacklisted...

[unable to verify *i'm not a robot*]

hi @xiongliangchen_CN ,

i tried those two things and it didn’t work either.. :(

[unable to verify *i'm not a robot*]

understood!

 

i’ve send it and will update this subject if needed/solved!

 

thanks for your help! :)

[unable to verify *i'm not a robot*]

Hi! :)

 

so,

• my kaspersky version seems to be the latest (i just downloaded it today)(21.2)

• i guessed in the past it worked, i needed to to a captchat or something similar then it would display the full licence key
• yes all the cookies have been accepted, since on the extention the options says that since it is kaspersky’s website everything is allowed

the only thing that is different from your screenshots is the fact that the extention, even though she seems to work, is displayed grey and not green… 

but it seems to be working and i am logged on…

the extention beeing gray

 

here is the button in question to display the full key:

 

[unable to verify *i'm not a robot*]

on my kaspersky account i went into the licences tab, and wanted to see my current ,still viable ,licence key for Kaspersky total security; but the moment i click on the *show activation code* it opens a pop-up with *confirm that you are not a robot*, but nothing else under it… it’s just text… i can’t do anything… i thought it was my browser, i tried other browsers but nothing worked… i also tried it on another cimputer but it’s the same result…

 

here is the popup (it’s in french)