Jump to content

SusieJohnson

Members
  • Posts

    1
  • Joined

  • Last visited

Posts posted by SusieJohnson

  1. On 2/26/2023 at 2:33 PM, Flood and Flood's wife said:

    Hello @Sister Sabina

    Welcome back, we're so sorry to read you've been unwell for an extended period, we hope you're well on the way to a good recovery & your full health is restored. 

    1. Was the original KIS app removed from the MAC before installing the new KIS?
    2. IF you've followed: Kaspersky Internet Security for Mac, install and uninstall Kaspersky Internet Security & Start the application for the first time guidelines, including synchronizing the installed software with (your) MyKaspersky account, to associate the new license with the software & it's still reflecting the old license, please contact Kaspersky Support, on the support page, select either Chat or Email, then fill in: Activation and license issues, Other;  Support may request logs, traces & other data; they will guide you. 

    Please share the outcome with the Community, when it's available? 

    Thank you?
    Flood?+?

    Thanks for helping me out as well. You made my day :)

    • Thanks 1
×
×
  • Create New...