SupportNova

In this case do you manage to see the mobiles through the administration console? I have deleted several times to reinstall but it's the same.

tell me, is it possible to install KESMob on phones if the client does not have Active Directory AD?

The wifi to which the device is connected is in the internal network and in the same subnet as the KSC server. thank you for your answer however the client has no domain, no firewall. it has only the ISP connection but with all the port openings and others it does not synchronize.

During the deployment we noticed that when we install on the phones, they can't synchronize with the administration server in order to download the defined policies and we don't see them in the console either, even though the setup is blocked from the console. I need your assistance. Sincerely.

Hello, I tried but the phone still can't synchronize

Ok thanks for your promptness, I will try and get back to you.

Ok thanks for your answer, In my case it's the mobile that can't synchronize and I'm asked to regenerate the certificate. So how to regenerate a certificate so that the mobile can synchronize and recover the policies without reinstalling the console?

Hello team, During our deployment of Kaspersky Endpoint Security for Business - Advanced at a customer's site, we encountered a problem and this problem is that when we install the Kaspersky security for Android agent, the agent can't synchronize with the administration server and we don't see it in the console even though the agent was generated from the console. Can you help me to solve this problem? Sincerely.