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Here is the latest GSI

There was no Bitdefender Endpoint Security Program on the computer. I only managed to find a Bitdefender folder in C: > Program Data . I tried deleting it but still encounter same problem, time elapsed error after 1 hour. :(

Apologies for the late reply. Here is the GSI report of the said computer.

KES Cloud - Timeout elapsedHi, we tried installing Kaspersky Endpoint Security Cloud 11.3 for Windows on a Win 10 Pro computer, but the installation kept going on for almost 1 hour + until it finally showed the “timeout elapse” error as shown in the picture. I had tried, creating a new clean user profile altogether, ran the installer there. But the same thing occurred. Installation went on for 1 hour + until the error appeared again. OS: Windows 10 Pro License: Kaspersky Endpoint Protection Cloud Plus Anyone experience similar case before or has any solution?