[Kaspersky Free 21.14.5.462 - Blocks internet access for browsers routed through Proton VPN tunnel]

On 10/25/2023 at 1:36 PM, Thoughts said:

I can confirm Kaspersky Free 21.15.8.493 is now available for download, and when tested with Proton VPN, in split tunnel mode, internet access was available for both browsers inside and outside the VPN tunnel.

Thanks again for your time and care.

Best regards,

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On 10/25/2023 at 1:35 PM, Thoughts said:

I can confirm Kaspersky 21.15.8.493 is now available for download, and when tested with Proton VPN, in split tunnel mode, internet access was available for browsers inside and outside the VPN tunnel.

Thanks to you, and no one else, for letting us know about the good news. 

Best regards,

[VPN Split Tunnel not work]

2 hours ago, senthil_b said:

can you please share the registry editing steps to revert back to the old version?

Sure! The answer to this very question was kindly posted by @Thoughts here. You, in fact, can install the old version. The thing is to prevent it from updating to the incompatible one meanwhile the one that addresses this issue comes out. That is what the registry mod does.

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2 hours ago, Igor Kurzin said:

Hi all, the issue is fixed in the next product version (21.15) which is expected this year. 

The workaround is either to disable Split Tunnelling (if this feature is available in your VPN) or use the previous version of Kaspersky (21.13) until the release of 21.15. 

Thank you for sharing the good news. Could you please let us know when the new version is ready? It would be greatly appreciated since a few of us have manually disabled automatic updates by modifying the registry. Thanks in advance for your kind help.

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On 9/6/2023 at 9:42 AM, Thoughts said:

Hello Jones G

Thank you for the information, that is good news. Hopefully, as you say, a final update won't be too long.

Thank you for your guidance with registry editing to prevent the non-working update from being installed. So far so good.

[Kaspersky Free 21.14.5.462 - Blocks internet access for browsers routed through Proton VPN tunnel]

17 hours ago, Thoughts said:

FYI - Regedit is also known as Registry Editor in Windows programs list.

If you're in any way unsure about editing the registry, far safer to just not touch it, and wait for Kaspersky to announce an update fix to their software.

Yes, I'm familiar with it. I am also a good step-by-step follower. Thank you for your kind assistance. I'll let you know how it all goes.

[Kaspersky Free 21.14.5.462 - Blocks internet access for browsers routed through Proton VPN tunnel]

Thank you very much @Thoughts for your kind response. I'll keep you posted.

[Kaspersky Free 21.14.5.462 - Blocks internet access for browsers routed through Proton VPN tunnel]

11 minutes ago, LoadError said:

installing an older version and upgrading to a newer one, gets around this situation. 

Hello!

Which VPN provider do you have? Mine is Proton and I know for sure the split tunneling function did work correctly before Kaspersky's last update. 

 

[Kaspersky Free 21.14.5.462 - Blocks internet access for browsers routed through Proton VPN tunnel]

23 hours ago, Thoughts said:

and applied the registry modification

Would you mind sharing the mod? What registry key did you touch and such? I am at a lost doing that. May I DM you, perhaps?  

[Kaspersky Free 21.14.5.462 - Blocks internet access for browsers routed through Proton VPN tunnel]

8 hours ago, Thoughts said:

You can, as you've found, install the previous version of Kaspersky Free, but it will force update back to 21.14.5.462 at some point.

I found this while searching on how to stop the update from being forced on me. I already contacted the post's author directly because the post is a bit old and it involves some registry editing. 

Regards,

[Kaspersky Free 21.14.5.462 - Blocks internet access for browsers routed through Proton VPN tunnel]

On 9/1/2023 at 7:17 AM, Thoughts said:

While understandable, it's a shame the software force updates, preventing simply installing an older version.

I Googled the previous version number you mentioned and found it, so thank you for the info (I couldn't figure out where to check the version number, anyway). After uninstalling the current version, I was able to install the previous one without issues. Split tunneling is working normally again. Fingers crossed Kaspersky won't update itself without warning.

I wanted to let you know I could do this, in case you might want to give it a shot while hopefully Kaspersky fixes this issue. 

[Kaspersky Free 21.14.5.462 - Blocks internet access for browsers routed through Proton VPN tunnel]

Same here. I contacted Proton VPN support as I thought the problem was on their end since I recall having this issue before I got hacked and installed Kaspersky back in July this year. Now I can confirm the issue is Kaspersky's recent update because if I completely exit the app, the split tunneling works normally. There is no need to reboot to get Proton VPN working after completely shutting off Kaspersky.

On 9/1/2023 at 7:17 AM, Thoughts said:

Hopefully, as you say, it will get reported by a Kaspersky Standard, Plus etc., customer.

Amen to that!

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Here's the link to support: https://support.kaspersky.com/b2c/

However, I can't submit an email to request assistance, as I have Kaspersky Free installed. 

If OP or anyone else receives a response from them, please share it here. It would be much appreciated.

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I am in the same boat. It is weird because I had Kaspersky installed after getting hacked back in June this year. I had to install Windows fresh from scratch and have been using Kaspersky alongside Proton VPN since then and had no issues. 

However, I remember having this problem before. I got it fixed by reinstalling Proton. Now this workaround doesn't work anymore, sadly.