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sun

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  1. I told them its been half-year already that I'm having this issue with my Mac freezes after sleep mode and got this from them, hope it helps you guys. Dear customer, My name is Christopher and I will be handling your case. Thank you for contacting us. I would like to inform you that our support operates on business days, Monday to Friday, 08:00 – 17:30, which explains a delay in our reply, for which we apologize. Indeed we have been facing an issue when Mac systems go to sleep. Such issue is to be resolved with the release of patch "C" of the 2020 release of "Internet Security", scheduled for release by the end of June. It may also be resolved with version 2021 scheduled for release late May. Dear customer, Thank you for your reply. I understand your frustration but I am afraid releasing patches is a bit more complicated than an average user might think. Without the diagnostic though, I can't confirm that the issue that you are facing is this particular bug.
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