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sudip_basnet

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  1. dear sir, how can I check which patch is installed and how to upgrade to the appropriate e patch. thank you
  2. Dear Friend , Thank you spending the time spending the time reviewing the log, I will definitely try the silent installation of KIS and soon update the result.
  3. Dear sir, the generated GSI log got stuck while uploading in getsysteminfo.com . Its already been a hour since the upload got stuck. update the gsi log is successfully uploaded, here is the link https://www.getsysteminfo.com/report/1cd2b140e73adc732c17d63fe20799c8
  4. Dear sir, The link for GSI log file is https://www.getsysteminfo.com/report/1cd2b140e73adc732c17d63fe20799c8 It includes the log generated from getsysteminfo.com and additional - kl-install-yyyy-mm-dd-hh-mm-ss.log.enc1 - kl-setup-yyyy-mm-dd-hh-mm-ss.log.enc1 - kl-preinstall-yyyy-mm-dd-hh-mm-ss.log.enc1 - setupapi.app.log - setupapi.dev.log files inside zipped log folder. Please provide resolution to this issue since we are facing installation problem in more than 50 end devices. thank you, Regards, Sudip basnet
  5. Dear sir, The link for GSI log file is https://www.getsysteminfo.com/report/1cd2b140e73adc732c17d63fe20799c8 It includes the log generated from getsysteminfo.com and additional - kl-install-yyyy-mm-dd-hh-mm-ss.log.enc1 - kl-setup-yyyy-mm-dd-hh-mm-ss.log.enc1 - kl-preinstall-yyyy-mm-dd-hh-mm-ss.log.enc1 - setupapi.app.log - setupapi.dev.log files inside zipped log folder. Please provide resolution to this issue since we are facing installation problem in more than 50 end devices. thank you, Regards, Sudip basnet
  6. Dear sir, the generated GSI log got stuck while uploading in getsysteminfo.com . Its already been a hour since the upload got stuck.
  7. Dear Wesly.Zhang, yes sir I checked every installation package of KIS which I downloaded from various sources everyone of them has a valid "digital signature". Thank you
  8. I purchased kaspersky internet security and on installing on my windows 10 pc, the setup file does not opens. I tried downloading the KIS from from many different websites, the result is same, "The setup file simply does not opens" the system dose not even throws any exception. I tried downloading KIS from many different sources but the result is same. I have collected GSI log but i couldn't upload here. the link to GSI log is https://drive.google.com/open?id=1mMThCq78IBMnFZXXD55SktYeln8Mz_hS please provide resolution Thank you.
  9. I recently purchased a new license for kaspersky internet security and the license was successfully deployed. the license on the bottom right shows 650 days remaining but the license on the middle-top shows free for 1 computer for 1206 days. and an additional error "free software is installed is shown". This is the first time in my 5 years customer as kaspersky. ------------------------------------------------------------- Moderation Edit : License Key in your screenshot hidden -------------------------------------------------------------
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