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SteveAtEnvoy

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Everything posted by SteveAtEnvoy

  1. Hi @Nikolay arinchev , Thanks for the feedback, I have checked and can’t see any dump files. I suspect, a rebuild may well be on the cards for this one! Thanks Steve
  2. Any ideas at all? It’ll save me having to rebuild the users PC if anyone can help! :D
  3. We recently upgraded a user from W7 to W10. We removed the network agent and KES first, did the upgrade then pushed them out gain via Kaspersky Security Center 11. Both the agent (11.0.0.1131) and KES (11.1.0.15919 AES256) installed with no issues, however KES produces the 2 following issues: Task Cannot be performed Event type: Task cannot be performed Application\Name: Kaspersky Endpoint Security for Windows User: OURDOMAIN\CURRENTUSER(Initiator) Component: Web Control Result\Description: Cannot start task Object: Web Control Object\Type: Subsystem Object\Name: Web Control Reason: functionality disabled due to instability and also Protection components are disabled Event type: Protection components are disabled Application\Name: Kaspersky Endpoint Security for Windows User: OURDOMAIN\CURRENTUSER (Active user) Component: Protection Result\Description: Protection is not running As a result, protection is disabled and realtime protection is showing as failed. I have checked several other posts but I can’t seem to narrow down what could be causing the issue. I have attached my GSI log in the hope that someone may be able to give me some advice! Thanks Steve //Mod Note: moved to the correct section.
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