stephanch

Hello community Thank you all for your replies. I filed a request for the support team. The counter was not reset but they added 30 days to the license. I think it's fair enough Merry Christmas to all of you

No I didn’t buy it with the auto renewal. In fact, it’s a different kind of license (Internet security in the place of Total Security)

Hello I’m currently using a Total security license for 3 devices which is about to expire in 5 days. a couple of weeks ago I bought a new Internet security license for 4 devices but did not activate it or join any device to it. I noticed on “My Kaspersky” that the new license has been automatically activated and that the protection started the countdown. How to reset the license (days of protection) once I join my devices to it, in order not to lose any protection time?