Squirrel69

Done that, now i have a microsoft account password and i also have a password to enter when i switch the pc on

oh, sorry

Sorry, i put the username as default then typed my password and confirmed then saved. once back in the settings do i need to press save again? This is when the box pops up again. I feel i’m going around in circles, Apologies.

Hi, I just noticed your screenshot and had a go at setting a password, i kept the default username. once i finished i clicked on save and the password box popped up again which told me my password was incorrect

I am not aware of setting any passwords on this, i usually just go to my kaspersky with my log in details, this is the 1st time i’ve come across the username/password on the app/programme

Thanks for the reply. I am new to this, so as soon as i click back up and restore because that’s what’s recommended i’m hit with the password box. I have tried the windows password but it says incorrect password.

Hi all, i am trying to use back up and restore in Total Security but the password fails every time. I have read this is the pc’s windows password but it still fails. Not sure what to do, i have run out of passwords to try