snask

Hi there smu44 Alas no, 21.3.10.391(a) didn’t fix this minor issue but I didn’t expect it to as my original report vs patch (a)’s release was too close together to expect otherwise. The last update I received from Kaspersky Support was on March 26th as they said the problem was twice kicked upstairs from the support team then to the escalation team then to the developer team so I think we can be reasonably confident that the next minor revision will include a fix for this minor annoyance. If not the next minor revision (b?), then the next maintenance release (MR). Thanks snask

“To apply a patch, make sure you shutdown the device using Shutdown, not Restart, at least once a week.” Thanks, that is useful to know. I wasn’t aware that a mere Restart isn’t enough and I need to cold restart from a power off / Shutdown to potentially get the latest Kaspersky to download onto my system. I have tried advanced diagnostics in the past (swearing loudly at my computer), but it has always proven to be unfruitful 😃 .

https://support.kaspersky.com/15595#21.3.10.391a

By the way, I see there’s an (a) revision of the latest version of KIS released on 2021/03/22, and it says “In patch A we have fixed several application issues.” but it hasn’t filtered down to my system yet so not sure if that includes a fix for the notification issue.

I’m not seeing that increase in CPU usage here after running Quick Scan and Vulnerability Scan both with their subsequent banner and action center entries. My desktop PC has a Ryzen 5 2600 CPU and the current CPU usage for both avp.exe and avpui.exe is 0%. If you add the “CPU Time” column in Task Manager, total avp.exe usage is 15m49s and avpui.exe is 1m39s whereas System Idle Process is 62hr15m00s approx (keep in mind that each real time second is 12 CPU Time seconds as the CPU is of the 6 cores / 12 threads kind).

As per the request of tech support, I’ve uploaded the GetSystemInfo 6 report. Filename GSI6_DESKTOP-5UFP4KM_snask_03_20_2021_13_08_08.zip.

Will do, thanks!

Windows 10 x64 Version 20H2 Build 19042.867 Kaspersky Internet Security v21.3.10.391 This is only a minor annoyance, but since I moved to the very latest KIS v21.3.10.391 I get Windows 10 notifications - both banner and action center - announcing scan completion for things like quick scan and vulnerability scan which seem (?) to be impossible to turn off without turning off ALL Kaspersky notifications. This has only started with the latest KIS version as above. I’ve attached a few screenshots, including one of the “Informational” notification section of KIS settings and I think I have turned off all potential causes of these notifications? It does seem to be a small bug introduced into the latest version of KIS (or maybe Windows 10!). Many thanks in advance for any advice that can be given here.