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Smart Surgeon

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Posts posted by Smart Surgeon

  1. Hello. I have been using the paid Kaspersky Antivirus for quite a while now. And I’ve never ran into any issues with it. Until a few days ago, I get:

     

    Malware detected

    Detected: MEM:Trojan.Win32.SEPEH.gen

    Location: System memory.

     

    I get the choice to either disinfect and restart the computer, or try to disinfect without computer restart. I have tried both of them, and none of them are working.  When I disinfect w/restarting the computer, it gives me some weird designs, maybe some older windows designs. And takes way too long to restart. But when it finishes restarting, I log in into my account, and after a few minutes, the same message appears. 

     

    Malware detected

    Detected: MEM:Trojan.Win32.SEPEH.gen

    Location: System memory.

     

    I have tried this multiple times and nothing worked. My experience with Kaspersky was very convenient until this part, and I’d like to ask for help to find a solution.

    I also wanted to ask if this poses any threats to my passwords, my system memory, or anything like that. 

    Note: I have had some viruses before, but whenever Kaspersky restarts for disinfection, I never get any more issues.

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