[Each time I download Kaspersky, I am charged the download as for a new device.]

Hello guys,

I have purchased a Kaspersky Internet Security 2020 license for 10 devices.
Recently my Windows Home 10 crashed and I had to download Kaspersky Internet Security back.
I had already downloaded Kaspersky 8 times for each other device.
But now I have downloaded Kaspersky Internet Security twice because the operating system was reinstalled.
And each time Kaspersky charges this download as for a new device.
This isn't fair, is it!!!
Please advise you on this.
Best regards,
Gilberto

[Start-up from Kaspersky rescue disk fails [MOVED]]

Another attachment.

grtz,

gilberto

[Start-up from Kaspersky rescue disk fails [MOVED]]

Thanks. 

Yes, I disabled the Security Check. But it's not going to work either. I also tried to boot the kaspersky rescue disk on my Lenovo laptop, but it doesn't work on it either.

I don't use the virtual box because there are risks involved.

If I want to log into Kaspersky community, a notification will always appears in Russian to create another account. If I enter my email address, i'll get a notification that my email address already exists.

I had to enter a different email address and username to log in. Really not normal on kaspersky's website. See attachment

Thank you in advance.

Best regards,

gilberto