[My pDF files aren't opening. No error messages displayed.]

Hi Mr. & Mrs. Flood,

 

I don’t know why, but that actually worked. Is there some mysterious pDF fix that was added in that? Or I guess, I should ask if there was some pdf block existing in the previous version. Anyway, I’m just glad I can use Adobe again. Thank you guys.

 

Regards,

-Sid

[My pDF files aren't opening. No error messages displayed.]

Hello.

 

I was running eSET anti-virus up until Wednesday 03/11/2021. I uninstalled it and installed the Kaspersky Total Security software. However, I’m since unable to open pDF files. I tried repairing/re-installing the Adobe Acrobat X Pro, but that didn’t help either.

 

Windows 10 version - 21H1 (OS Build 19043.1288)

Kaspersky Total Security - 21.2.16.590 ©

 

As I mentioned in my subject, I don’t receive any error messages, and the only Adobe related process running on my task manager after I click on the file is (attached: ss1). The anti-virus change is the only major software addition/change I’ve done on this laptop since about a year now (it’s a work laptop).

 

I’m still not completely certain the issue is with KTS, but I want to make sure it’s unrelated.

 

Thanks,

Sid