Shekhar

@Wesly.Zhang Thanks for your suggestion. I have lost all hopes of ever resolving this issue. Still, I want through and did the scanning using Autoruns tool suggested by you. Here are the result:- ############################################################## ShareMouseCredentialProvider Support for remote user login (Not Verified) BartelsMedia GmbH smcp.dll Wed Aug 30 14:16:42 2017 DSC Signer Service (Not Verified) C:\Program Files\DSC Signer Service\DscSignerService.jar Mon Apr 8 09:50:04 2019 Folder Size Folder Size Window (Not Verified) Brio C:\Program Files\FolderSize\FolderSize.exe Wed Feb 13 00:36:48 2013 DBRMTray DBRM_Toaster (Not Verified) Dell Computer Corporation C:\Dell\DBRM\Reminder\DbrmTrayIcon.exe Wed Mar 9 03:22:08 2011 Folder Size column Folder Size column handler (Not Verified) Brio C:\Program Files\FolderSize\FolderSizeColumn.dll Wed Feb 13 00:36:46 2013 FLEXnet Licensing Service FLEXnet Licensing Service: This service performs licensing functions on behalf of FLEXnet enabled products. (Not Verified) Macrovision Europe Ltd. C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe Wed Nov 8 13:28:11 2017 Intel(R) Security Assist Intel(R) Security Assist: Security Helper (Not Verified) Intel Corporation C:\Program Files\Intel\Intel(R) Security Assist\isa.exe Tue May 19 09:11:00 2015 isaHelperSvc Intel(R) Security Assist Helper: Security Helper (Not Verified) C:\Program Files\Intel\Intel(R) Security Assist\isaHelperService.exe Tue May 19 09:11:04 2015 Xcyk Xcyk: (Not Verified) C:\WINDOWS\KNQqAVoL.exe Thu Mar 10 16:31:08 2022 klids klids: Network Processor [fre_win10_x86] (Not Verified) AO Kaspersky Lab C:\ProgramData\Kaspersky Lab\AVP21.3\Bases\klids.sys Tue Feb 8 14:10:30 2022 tap0901 TAP-Windows Adapter V9: TAP-Windows Virtual Network Driver (NDIS 6.0) (Not Verified) The OpenVPN Project C:\WINDOWS\System32\drivers\tap0901.sys Wed Nov 5 18:46:26 2014 ################################################################ Kindly see if it reveals something.

@Flood and Flood's wife Before you installed KIS, did you ever check the List of applications incompatible with Kaspersky Internet Security? Yes, I did and made sure that no other conflicting program is installed. The Malwarebyte has been installed only 1 months ago to deal with this problem (but to no effective use as the malware is coming back again and again) I will try to do a full scan tomorrow. Can give it max 12 hours due to my office hour restrictions. @Berny Thanks for the link, I shall see if the full scan can be speed up. By the way, the pop up has returned with a new .exe file : Right time to contact official support, I feel. Regards, Shekhar

@Flood and Flood's wife Thanks for your helpful advice. No pirated software is installed to the best of my knowledge. I did the step 1. Restarted the system in safe mode and remove all temp files. Then did Step 2: Run a Kaspersky Scan and found no error. Did Step 3 also :But it is impossible to run a full scan. In 150 minutes , not even 1% of the files could be scanned by the Kaspersky. Run the Kaspersky 2-3 times and restarted the PC as per its advice. Step4: The problem seems very similar to the problem mentioned in Step 4. However, i am unable to find any workable solution for it in the given link. No error has returned as of now. However. only tomorrow, any final conclusion can be drawn. @Berny No. As of now, no malicious object is visible in the process explorer ( Microsoft Sysinternals) . The text file of the explorer is attached for your reference. I shall update he position tomorrow if any pop up reappear. Regards, Shekhar

Hi all, I am using Kaspersky internet Security paid version on my Windows 10 PC. The details of the my OS and Kaspersky version are as under:- Kaspersky internet Security Version 21.3.10.391 (h) Operating system: Windows 10 x86 Build 19043 For the past 1 month, I am facing a strange problem in my PC. Every day, when I starts my PC, I get a Popup message from Kaspersky saying something like this :- ################################################################## Malacious Tool detected We recommend that you close all running programs and save your changes before the compuer restarts. Detected: Hacktool.Win32.Remoxec.c Location: C:\Windows\gaMkpwZe.exe ##################################################################### Then I am advised to Disinfect and restart the computer. Kindly see the screenshots of the message. Now the strange thing is that after I clean the threat and restarts my PC, all seems to work well for the day. However, next day whenever I switch on my PC, the same warning popup reappears with the detection of a different hacktool. Kindly see these 3 screenshots of these popup messages which have appeared during the last 1 month. And this is occurring everyday. Every day - I am getting this warning message, -I am cleaning the hacktool using Kaspersky, I m restarting my computer, work for some time and -next day the same error with a different message reappears ! It seems that Kaspersky is either unable to remove the threat completely or there is some loophole in my computer which is letting the malicious tool an entry every day. I tried to run Malwarebyte also in the hope that it will remove the tool permanently. However, the same problem is occurring with it also. It removed the tool for one day and on the next day it appeared again. Kindly help as it is bothering me too much.

Thanks Berny, I shall free the space in my c drive to around 15% and then report to you. Regards, Shekhar

Hi Beny, The GSL Log of my laptop is attached. Kindly see. Thanks, Shekhar

I am using Kaspersky Internet Security (KIS) in my Windows 10 laptop. Today, I observed that KIS is not starting automatically on startup and all its option in the windows context menu (the right click menu) have been disabled. When, I started the program from start menu and tried to scan a usb drive, the program started normally but suddenly, in the middle of the scanned process, it stopped abruptly. After trying many times, I am still not able to get it started or worked properly. Kindly help