shanil

Hi, We have a customer site with only whitelisted URLs allowed on the firewall. Can someone please share with me the URLs that need to whitelist in order for endpoints to communicate/send & receive updates with the cloud security center? Kaspersky Hybrid Cloud - ksc.kaspersky.com Endpoint Kaspersky Endpoint Security 11.11

Hello, User acces granting roles have been updated on KSC Cloud. Thank you team! Regards, Shanil

Hello, Thank you! In future I hope when we occur an virus attack or required product support, Kaspersky will help ASAP since Corporate products are being used mostly by organizations with up to 300 devices. Regards, Shanil

Why do you delete and edit my comments.

Hello DMorg24, User and Roles are working perfectly within the workspace. Im asking about the user access controlling before loading to workspace. In Kaspersky Security Cloud console Any user can delete the other user accounts from KSC login page. (refer the following image) In +Grant access tab every user I add, by default adding as administrator.(No other option, Administrator is grayed out) How can i prevent this? Will this be sorted out in near future?

Thanks @Danila T. for your fast replies.

Any user can delete the other user accounts from KSC login page. (refer the following image) In +Grant access tab every user I add, by default adding as administrator.(No other option, Administrator is grayed out) How can i prevent this?

Hello Danila, This is the current issue Im having. Since I have no possible feedback from our partner I would be so thankdul if you can give me an answer regarding following issue. I have configured user roles to specific groups as i needed and within the KSC Cloud workspace, users can only access to authorized manged groups. But the biggest issue is any user can delete the other user accounts from KSC login page. (refer the following image) In +Grant access tab every user I add, by default adding as administrator.(No other option, Administrator is grayed out) How can i prevent this?

incident number INC000012300959. incident number INC000012550623 incident number INC000012598276 incident number INC000013401048

Even though Kaspersky provides good virus protection, when it comes to support this is the most unreliable product. https://companyaccount.kaspersky.com/ - when submitting a ticket usually they take 1 or 2 weeks to respond. Sometimes, after 3 or 4 weeks they close the ticket without responding. (I’m posting this after 4 support requests)I have worked with symantec & sophos and when it comes to support tickets, usually they give priority for their customers and they reply and take action within few hours. If you are in South Asia region DO NOT Purchase Kaspersky! Good product with No customer support!

Hi there, Can someone help me with below mentioned issue. Any user can delete the other user accounts from KSC login page. (refer the following image) In +Grant access tab every user I add, by default adding as administrator.(No other option, Administrator is grayed out) How can i prevent this?

Hello, Thank you for your response. I have configured user roles to specific groups as i needed and the users now have only access to authorized groups only. But the biggest issue is any user can delete the other user accounts from KSC login page. (refer the following image) In +Grant access tab every user I add, by default adding as administrator.(No other option, Administrator is grayed out) How can i prevent this?

Hi, I am using Kaspersky Security Center Cloud with advanced license. Any one can help me how to configure user permissions to block deleting other users on worksapce. Thank you, Shanil

Hi there, Anyone knows how to restore to default user permission settings on Kaspersky Security Center Cloud Console?

Hi, I am using Kaspersky Security Center Cloud with advanced license. Any one can help me how to configure user permissions to block deleting other users on worksapce. Thank you, Shanil