Sevn

@Berny - I fear you’re veering back into Kaspersky vs printer when I must reiterate that I’m looking for Kaspersky to stop intervening with my software KVM, Input Director without disabling large portions of the protection that Kaspersky offers.

@Berny - Remember, this is a network printer and I’m attempting to connect to it via direct IP from the same subnet. I had to get a 2nd keyboard for this since Input Director (ID icon on the taskbar) is locked out while this box is on the screen. This dialogue box appears after I click “wish to continue”.

Thank you for your prompt reply, Berny, but this does not address my issue at all. I don’t want to add exclusions to Kaspersky, I want Kaspersky to stop freezing my software KVM when there is a dialogue box.

I’m having some trouble with Input Director, Kaspersky, and a network printer. Setup: I run dual PC’s at home, one for work, one for play. The gaming rig provides keyboard/mouse via Input Director to the work computer. Both are running Kaspersky Total Security 21.3.10.391 and both have are wired to the network (not wifi). The problem: From the work computer, I provide tech support for a simulation center. A client reported a problem with a network printer. To access the printer’s interface/settings, I activate a VPN to the campus, then attempt to access the printer via it’s IP address (using MS Edge, latest version). I am greeted with a Kaspersky page warning me that the printer is an untrustworthy site due to self-signed certificate. When I click “I understand the risks and wish to continue”, Input director is locked out of my work computer (my keyboard and mouse no longer work) and I am presented with a confirmation screen which can only be clicked on if I dig out my wireless mouse and connect it to the work computer to click on the dialogue box. What I’ve tried: I’ve found the article stating that all 3 Input Director entries (2 executables and 1 service) should have the exclusion “Allow interaction with the Kaspersky Total Security interface” enabled and I have done so. (The three are: Input Director Session Helper, Input Director, and Input Director Windows Service). I can interact with all parts of the Kaspersky app via Input Director… except the dialogue box mentioned above. Any ideas?