Serena89
-
Posts
10 -
Joined
-
Last visited
Posts posted by Serena89
-
-
Goodness, there was a problem and it posted 4 times! Sorry for that. Wish i could delete...
-
1
-
-
On 11/24/2023 at 2:31 AM, Flood and Flood's wife said:
Hello @Serena89,
Thank you for the update!
- Did support request any logs or traces?
- How many websites are being blocked?
- Does the same issue happen if the Edge Chrome OR Firefox browser is useed?
Please post back?
Thank you🙏
Flood🐳+🐋Hello! 🙂
1. They haven't
2. Many! Today I found more and my brother also mentioned he is, but he doesn't have kaspersky so I'm more certain now it's our internet provider. I can list a couple more that I tried recently and don't work (besides the original one on my 1st post):
https:// www. impldoll. com/getpwd.php
https://www . resinsoul . com/http:// www . dollpamm. net/index.php This one wasn't working, I contacted the owner, they contacted their hosting company and the answer was 'Depending on the security options of your browser (Edge, Chrome, etc.), you may receive a warning message or access restrictions.'. But now it's working, somehow. I didn't contact my internet provider yet.
3. Yes, same problem on Edge. My default is Chrome. I don't have any other browser besides those 2.
Thank you! 🙂
Serena
-
1
-
Update: Talked to support, they told me to check on Kaspersky "do not scan encrypted connections" and try to load the website again, i was still having problems (chrome blocked from opening the website without option to enter anyway), so the support told me it's probably my network that's blocking. I decided to leave it as is, there wasn't anything else i could do.
-
1
-
-
On 11/21/2023 at 3:29 AM, Crylune said:
Windows “Core” is a custom, ‘lite’ edition of Windows. You should have Home or Pro instead.
I'm trying to figure out how i ended up with a custom... does it mean my original win10 was a custom too, since i bought an MSI laptop with it? I think it makes sense because when i factory reset my windows it still comes with the MSI software - which i like and is useful to me
-
On 11/20/2023 at 9:18 PM, Flood and Flood's wife said:
Hello @Serena89,
- Also, please *update* Kaspersky Plus to the latest version 21.15.8.493, then run a Database update, then shutdown the computer using Shutdown, not Restart, power ON, using the Power button, login, check the version is *21.15.8.493* & recheck the: *Invalid Certificate Name. The name is not included in the list of permitted names or has been explicitly excluded from it* issue?
- ❓And, please tell us the *full* Windows OS version & *build* - refer: How to find the version of your operating system?
- Make sure Windows has no outstanding *updates* and or *patches*?
- Read this: A website is completely or partially blocked by a Kaspersky application. What should I do? - do not add doll-chateau - as @harlan4096 has advised the doll-chateau site is not to be trusted & IF there are other sites with certificate errors *after* updating to *21.15.8.493* then you may need to contact Kaspersky Customer Service, on the support page: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Application malfunction, Other template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you.
Please share the outcome with the Community, when it's available?
Thank you🙏
Flood🐳+🐋Hello Flood and Flood's wife!
1. done
2. Windows 11 Version 22H2 (OS Build 22621.2715)
3. It says it's up to date but i have coming soon on my device Windows 11, version 23H2
4. I didn't add the website to trusted URLs, the list is empty. Website still won't load. Still get the same message as on my original post 😞 I guess i will have to contact the Support team.
Thanks! 🙂 I'll come update the thread once I talk to support!
-
1
-
On 11/16/2023 at 6:00 AM, Crylune said:
I highly suggest against using custom made Windows distributions. You are sacrificing a lot of security for little to no gain. Trust me, I've been there using these things. They're never worth it.
Mine is? I bought this MSI laptop with windows 10 and windows let me upgrade to windows 11 for free. How can I tell if mine is custom?
-
On 11/14/2023 at 5:02 PM, harlan4096 said:
Thank you for the links, i'll read them 🙂
-
1
-
-
6 minutes ago, harlan4096 said:
Welcome to Kaspersky Community.
That site is risky, no HTTPS, so You should not type any confidential information in that site by security (passwords, credit card data, etc.)
Hello! Thanks for letting me know. I understand, and wasn't planning on buying directly from them because of the warning.
I do have a question, when it's like that, what is exactly the risk? Is it because they're at risk of having been hacked and someone could get my information if i input anything there? They're a legit store, even though their website isn't safe right now, i could open it a few weeks ago. A few other websites that also sell dolls like that are also having the same issue in which their website doesn't seem to be safe even though they're legit
-
1
-
-
Windows 11 Core x64 Build 22621, Kaspersky Plus 21.14.5.462
When I try to visit some websites that a few weeks ago i could, i no longer can.
Error Message:
You have been prevented from accessing an untrusted website. One or more certificates from this site are invalid, so we cannot guarantee its authenticity. This occurs when the site owner has not updated the certificate on time or if it is a fake site created by fraudsters. Visiting a site like this makes you more vulnerable to attacks.
Kaspersky's security has protected you by preventing access to this site. You can close this window without any risk
Reason: Invalid Certificate Name. The name is not included in the list of permitted names or has been explicitly excluded from it.
Website I'm having this problem: (There are others but gonna take me some time to find)
http://www . doll-chateau . com/
The website loads on my phone which doesn't have any antivirus BUT says its connection is not secure and to beware entering sensitive information
Kaspersky has been blocking many websites
in Kaspersky: Basic, Standard, Plus, Premium
Posted
Ooh i didn't know! Thank you 🙂
Hello Flood 🐳+🐋! Thanks for answering 🙂
2. Couldn't it be DNS or something? Also, I remember reading that internet providers have also a security layer, maybe it could be that?
5. I can let them know, but now it's loading and i have no idea why (now it loads with the warning in the corner saying it isnt secure, but at least it loads - the others, when i try to bypass the warning on the screen, never load and gives me errors)
6. I will 🙂 I didn't know i couldnt post links, it was my bad.
7. Yes, most websites work, only a few specific ones don't.
Some websites that work:
https://www. acbjd .com/
https://www. ringdoll .com/
https:// www.angell-studio .com/
Yes, i can also access kaspersky website and forums, netflix, pinterest, many others.
Thank you 🙂
Serena