semperlabs

Kaspersky lab technician sent me the update directly to email, and I installed it manually

Thank you for your help guys, just reaching out to say that “2021 MR3” update fixed the issue. Best regards

Deal.

I have reversed everything back, thanks! Hahaha shocking as in shockingly awesome?

So it’s not just me. I contacted the support directly so I’m waiting for their response. I will share the outcome here. Best regards, and thank you

Will do, thank you, and I’m sorry for the trouble,… I SAID I’M SORRY FOR THE TROUBLE (joke because of the hearing loss :D). Till next time

It’s not resolved (1) I see only this in the developers console (2) http://www.rdv.ba/live/I tried that (3) as well, same thing. Everything worked properly until 5-6 days ago, but I didn’t know what is causing this, so I contacted this website to resolve it, and then I realized it’s on other sites as well. But don’t focus on rdv.ba it happens on 9gag as well, for example this video https://9gag.com/gag/aDdz34G When it first loaded, it works fine because the player is muted. But if the player is not muted, and I refresh the page, I can hear it twice, and controls are not working. I wonder if anyone else has the same issue EDIT: When there are more videos on one page everything works fine, but when it’s isolated on one page like in new tab it doesn’t

Playing Paused Controls work, but it appears that it just controls one of the audio streams. Are you able to replicate this issue on your side? Open website Click pause Wait for 5 seconds Click playYou’ll hear audio with 5s delay. EDIT: http://www.rdv.ba/live/ This is the link for the live radio, I wasn’t going on the homepage.

Lol sorry for the loudness on their behalf :) Pause and unpause the audio on the controls you’ll see there is another parallel audio playing in the background. Controls work then the extension is disabled, I can confirm that, you should try as well. Both added on exclusion but problem is still there. Restarted everything. Just to mention, everything works in `incognito` mode where extension is not enabled.

21.2.16.590 (b) Every browser that has Kaspersky Extension installed. I have tried on Chrome and Edge (Chromium) Can you try on this website http://www.rdv.ba/live/ it loads audio twice, and I did as described Did as described but issue persistsThank you in advance EDIT: I added this website on exceptions list

Where exactly is this setting located? Is this Network → Encrypted Connection Scanning ?

Has anyone else encountered issues with KTS browser extension? When I go, for example on 9gag.com it loads audio twice of every video that I play. This happens on other websites too, especially web radio stations. If the extension is disabled, everything works fine. I’m using Kaspersky Total Security on Windows 10 64bit.