Sandy421
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Posts posted by Sandy421
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I have renewed my Kaspersky license (Anti Virus Plus for $59 with auto renewal), but I'm getting the error that my license has expired. The price was discounted to $59 as long as I am on auto renewal. I checked in my Subscription Management and I am on auto renewal.
I received email confirmation from Kaspersky that my account has been updated. But I still get a license expired message when I open the Virus Protection on my laptop.
I have corrected the time/date settings on my PC Windows 11 laptop, and synced as directed. As directed, I then chose the renew Kaspersky button again on the app to see if it would acknowledge that I have renewed. It still says that my license is expired.
The Kaspersky Help Topic directs me to delete the key so I can reset it to see if that clears up the error -- but it says to be sure that the key is saved before deleting.
How do I make sure the key is saved?
Why the heck is it so difficult to activate my own subscription?
Mr.
in Kaspersky: Basic, Standard, Plus, Premium
Posted
Never mind I figured it out.