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SAJFLADD

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Everything posted by SAJFLADD

  1. I'm using KIS, with a paid subscription, on a Nokia 2.4 mobile, using Android 11. A few days ago, when I opened KIS, the usual green screen appeared but instead of opening the app, the green screen persisted. I uninstalled the app and reinstalled KIS, which solved the problem. However, now, a few days later, the same thing's happened again - so what's going on - how do I get the app to open fully?
  2. Title : Will there be a KTS 2022 ? Hi, question as per the title. Thanks.
  3. Thanks Berny. As I suspected, a bad idea. Someone should tell that to Microsoft though, as there are probably plenty of people who read that Microsoft statement without checking with Kaspersky, simply trusting what Microsoft say. All it needs is a continuation of the statement with '...but check with your vendor if their product is compatible with Defender'. Cheers
  4. Hi, I’m using Windows 10 Home, vs 20H2, and KTS, vs 21.3.10.391 ( e ). As seen in the attached screenshot, Microsoft state that ‘you can keep using your current provider and get Microsoft Defender Antivirus to check periodically for threats’. However, is it still a bad idea to have two antivirus products operating on the same system, or is it OK to run the periodic scans, considering the two above stated products I’m using? Thanks
  5. Ah, now I understand. I've checked, and it does work that way in my version, so that's the problem resolved. Thanks
  6. In KTS2021a, I had password protection turned on to access settings. I used to select require password each time, rather than keep it for the current session. Even if keep for the current session was selected, rebooting the machine would wipe that selection, so the password would again have to be entered However, KTS2021b got installed last week, and as seen in the screenshot, I have password protection turned on, but can access settings without having to enter the password, even after a reboot. So what’s going on? How can I get it to require the password to be entered each time I want to access settings? Thanks S
  7. Hi As seen in the screenshot, when I start safe money in chrome, the ‘report a problem’ box is green but no green border appears around the window, so is safe money functioning or not? Thanks
  8. Hi You understand this stuff a lot more than I do, but isn't the answer to just not put things in to the trusted group manually and leave it up to the kaspersky application to decide? S The problem here was a possible vulnerability on the product, not the infection itself. No one would never put an untrusted file in the Trusted group (I hope so). What if a malicious program has a valid digital signature and because of that, it is placed in the Trusted group? Does it mean SW wouldn’t check its activities? The main question was: Does System Watcher really monitors apps in the Trusted group? According to my test, I thought it didn't, But as it turns out, it does. We’re just discussing and learning about the product. This discussion may help people tune their configuration (as it did for me). Will the kaspersky app put an item in the trusted group just because it has a valid digital signature, or does it consider the apps behaviour as well - such as examined by the the so-called heuristic analyses? Hopefully, if the program behaved in a suspicious way, regardless of valid signature, it would not get put in the trusted group. Heuristic analyses will always check the file. The decision on which trust group the app should be placed starts after the product has considered the file to be safe. The behavior analysis continues to be executed regardless of the trust group was assigned to the item. But, if the assigned group was the “Trusted” group, non-critical tasks, like some file operations, are not considered to be malicious. In the settings, is it marked by default “Trust digitally signed applications”. If this is marked, the product may put a digitally signed item on Trusted. But according to Kaspersky experts, this decision takes into account other things. Even though the probability of this occurs is extremely low, I’d recommend unchecking this option. Fortunately, I always do uncheck that box. Cheers. 👍
  9. Hi You understand this stuff a lot more than I do, but isn't the answer to just not put things in to the trusted group manually and leave it up to the kaspersky application to decide? S The problem here was a possible vulnerability on the product, not the infection itself. No one would never put an untrusted file in the Trusted group (I hope so). What if a malicious program has a valid digital signature and because of that, it is placed in the Trusted group? Does it mean SW wouldn’t check its activities? The main question was: Does System Watcher really monitors apps in the Trusted group? According to my test, I thought it didn't, But as it turns out, it does. We’re just discussing and learning about the product. This discussion may help people tune their configuration (as it did for me). Will the kaspersky app put an item in the trusted group just because it has a valid digital signature, or does it consider the apps behaviour as well - such as examined by the the so-called heuristic analyses? Hopefully, if the program behaved in a suspicious way, regardless of valid signature, it would not get put in the trusted group.
  10. Hi You understand this stuff a lot more than I do, but isn't the answer to just not put things in to the trusted group manually and leave it up to the kaspersky application to decide? S
  11. Hi, Remember that these steps were because I couldn’t run KPM in Windows 10 Home Standard account (whereas it would run in the Admin account). The following were the instructions: Please try the steps below: A. Access your Online vault via my.kaspersky.com and see if all your entries/records are there. B.Uninstall Kaspersky Password Manager via Control Panel without saving any settings. Step #1 Uninstall any previous Kaspersky software. Important:During the uninstallation process the program will ask if you would like to save the license data. Please leave that option un-ticked. 1.Place the pointer of your mouse on top of the “Start” button and right click on it. 2.From the menu that will appear select “Apps and Features” 3.A new window will come up and a list will be populated. 4.Locate the program(s) you want to remove *the list is alphabetical,in your case Kaspersky Password Manager and then select Uninstall. 5.Follow the directions on the screen. A reboot might be required. If so, do that. C.Exit from KPM, rename folder C:\Users\\AppData\Local\Kaspersky Lab\Kaspersky Password Manager\. And C:\Users\Default\AppData\Local\Kaspersky Lab\Kaspersky Password Manager\ with Kaspersky Password Manager_renamed Start KPM. If you receive any kind of error perform the deletion in safe mode: Please reboot your computer into safe mode, a detailed 'How to' guide can be found here: http://support.kaspersky.com/general/various/493 If you need to see hidden files In Windows 10 : https://support.microsoft.com/en-us/help/4028316/windows-view-hidden-files-and-folders-in-windows-10 D.Re-install Kaspersky Password Manager and try to login back to My Kaspersky account. I carried out these steps and now KPM works a treat in the Std account. Hope this helps. Cheers. S MOD: Edit
  12. Hi @SAJFLADD, Try this: Backup KPM. Uninstall KPM Delete the following folders: C:\Program Files (x86)\Kaspersky Lab\Kaspersky Password Manager 9.0.2\ C:\ProgramData\Kaspersky Lab\Kaspersky Password Manager\ C:\Users\<username>\AppData\Local\Kaspersky Lab\Kaspersky Password Manager * *(put your username instead of <username>) Install KPM anew. Regards, Igor Hi Thanks, but Kasp techs sorted the problem a few days ago. S
  13. It’s not my expectation, it’s what KTS 20 actually did - at least my KTS 20 did, and I don’t recall having to set it up to do it, it just did it itself. I was pleased when I first intallted KTS 20 and found it did this, because I had asked on this forum previously, when using a previous version of KTS (I think it was KTS 18 or 19), why the link went to a general welcome page instead of the specific product forum. So when KTS 20 did exactly that, it seemed somebody also thought that was good a good and changed it to do that, but now it’s gone backwards to the general.
  14. Hi, Re 2. that’s what I’m saying, in KTS19, the link took you to a similar welcome page, in KTS20, it went straight to the specific forum (which is what you would expect, a link to the forum for your specific prodcut), but now in KTS 21, it’s reverted back to a general welcome page from where you have to select your product. Obviously a minor thing, but I just wondered why the change from the specific to the general. Cheers.
  15. Hi A couple of questions. 1. There’s a bunch of numbers after a kaspersky product version number, such as KTS 21.1.15.500(a), with the letter denoting an updgrade version (or whatever an upgrade is called), which alphabetically changes with each each upgrade (e.g. a, b, c...). So with all those numbers, why don’t they just change the number instead of bothering to have a letter and then changing that letter, e.g. KTS21…..500 changes to KTS21….501? 2. In KTS 21, the ‘community’ link, on the ‘support’ page, accessed from the support icon on the KTS GUI, leads to the Kaspersky products page, from where the KTS forum has to be selected. In KTS 20, the community link used to go straight to the KTS forum, which is what would be expected, given it’s community support for KTS that’s required. So why the change? This used to happen when accessing the forum via that link on previous products (KTS19 and below), but was then changed (for the better) with KTS 20, but has now gone back to the previous way. So is there a way of going straight through to the KTS forum from that ‘community’ link? Thanks
  16. Hi Thanks for the reply. So, I’ve uninstalled password manager (PM). Rebooted. Selected PM from the GUI. Was presented with an install link – clicked and installed – no error messages. Installation completed – program appears in control panel > programs and features, and a shortcut is placed on the desktop. Then, clicking on either that desktop shortcut or Kaspersky PM in the start menu, does nothing, the program just won’t start/open. Any ideas? Thanks
  17. I was using KTS20, and the password manager (PM) wouldn’t open. Today, I uninstalled KTS20, rebooted and installed KTS21 along with PM. The PM now opens in Windows 10 Home Admin Account and works perfectly (as far as I can tell). However, it still won’t open in Windows 10 Standard Account. So, before getting into all the GSI stuff, is there something I’m not doing or need to be doing to get it to open in the std account? Thanks
  18. Hi JW-C5 I’ve been using Google Chrome for some time now and don’t seem to have had any problem with it, so I’m concerned to see that someone “regrettably” installed it. I have nothing to do with Google, but am wondering why it is that you don’t like it - have you noted security issues with it? This post may be removed because it’s not specifically related to kaspersky, but I would be interested to know. Cheers S
  19. Hi😀 This is an interesting issue, that kaspersky may want to rectify. What had happened was that I had patch (i). Today, KTS updater ran and downloaded approx 13MB of update. Not knowing anything about the kasp protection extension coming out in patch (j) (as you’ve noted above), I just opened chromium edge and to my surprise, saw the protection extension was there but greyed out. Therefore, I posted my question. Since then, however, I rebooted my PC and now find that the extension is functional/green; so success. The point is, therefore, that had I not rebooted my PC (which was for an unrelated reason), the extension would have remained non-functional - note that not every KTS user may be bothered to try to get it functional, so may not search for how to get it working such as by rebooting (which in my case was an unrelated fluke). Therefore, a simple solution would be for the update to show a button that requires a restart. Cheers. S
  20. Hi Using KTS [vs 20...1805(i)], the kasp protection extension stays greyed out in chromium edge (vs 81.0.416.53), so is there anything I can try before running the GSI tool, etc? In settings, run protected browser when Microsoft Edge is running, is selected. Thanks
  21. NO, but that’s not the point, is it? The point is that the updater is not ‘checking’ correctly, as it apparently is supposed to do. As nexon has stated: There is a problem with checking really checking last version of programs…. Kaspersky must enhance this or remove this update feature. Exactly!! S
  22. Using Windows 10 Home (vs 1909) and KTS 20.0.14.1085(i), over the last year, I periodically get a notification from KTS software updater that a new version of CCleaner is available (going from vs 5.62 > 5.63.0), as shown in screenshot 1. However, I already have vs 5.63… installed, as shown in screenshot 2, which I’ve confirmed as being the current version from CCleaner. So what’s going on? Why does KTS think that I’ve got vs 5.62 installed? Thanks S
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