RoySA
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Posts posted by RoySA
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Hi FLOOD
The incognito web access worked OK; does that assist with diagnosing the issue?
RoySA
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Thanks for the detailed updates.
I have tried both Chrome and Firefox and the logon screen appears and after entering the username and password, the logon screen just freezes and we can’t proceed.
I forgot to mention that the laptop is running Windows 8.1; would that make a difference?
I will try using the incognito option and report back to you later today
RoySA
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Hi Flood
She is 16 and is using a Toshiba Laptop; if I temporarily disable the KSK then the program will open as I have set this as an allowed site
Roy
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I am unable to access Mathletics from 3P learning with Kaspersky SafeKids enabled; has anyone else had this problem?
Unable to access Mathletics when SafeKids is enabled
in Kaspersky Safe Kids
Posted
Thanks Igor; clearing the cache in both Basic and Advanced options has solved the problem
Regards
RoySA