RoSe345Finn

Thank you for your advice and I am still investigating through the emails you have given me. I am waiting for replys and will let you know once I have a satisfactory result. Best wishes and thank you again.

I have internet security for three devices. Kaspersky does not recognise My email, nor my password on new device?

Hi Flood, Well once again it is all your knowledge that did the trick and I am afraid all the other advice sank well below the surface and I am so surprised by that as I would have expected their engineers and staff to be well on the ball; however well done and I’ll know who to contact the next time. EVERY BEST WISH AND DO TRAIN UP SOME OF THE STAFF THERE!!????

Hi once again FLOOD, You are the hero!!! None of the technicians were able to solve the problem but your persistence with this and your excellent patience too were remarkable. I thank you very much indeed for all your attention to this problem which became a very satisfactory ending to this problem that quite frankly should have been answered quickly by technical staff. However, there were problems with uninstalling and reinstalling the software plus a number of hiccups too, but one can expect that. Every best wish and I think you should take charge of the entire TECHNICAL PROBLEM UNIT!!! I would recommend you for the top job in managing this product. BEST WISHES and - Slange- good health.

Thank you FLOOD , I will try that once again just in case I have slipped up somewhere. Every best wish and I will let you know the outcome.

Hello Flood, Therefore, Should this software download to all three Windows laptops and if so why is this not happening. The second laptop I thought when the outdated Kaspersky deleted it might just apply to the second one but nothing attempted worked so I temporarily downloaded a free package for now till this is solved if ever??? Thanking you for your support

Hello Flood, Thank you for your interest in this problem I am having. It certainly shows up in my devices and I think in the license too. Would I have to uninstall it in the first one and if so how can I manage it so it will show three Windows devices?? It has already worked fine on my first computer. BEST WISHES and THANK YOU RoSe345Finn

Hi , I have bought a three, Internet Security, for Pc, Mac etc. It downloaded to the first computer but will not to the others. Now I have discovered That the software when entered into in Kaspersky devices and licensing that it states : three macs. What the hell is going on with the software. I have tried altering it to suit but it will not move??????? I have three windows 10 laptops.

I bought a 2020 update for three computers and it loaded onto the first one quickly and then I was told it wold easily connect to the second one. Well. well you will never believe the trouble I have had with the second computer and I would never get it onto a third. I was working extensively on Friday when I was contacted by a Kaspersky helper as I was desperately trying to upload it. He suggested several methods which failed and a technician then came along and worked for sometime with me without any luck whatsoever. Therefore I wondered if it would not load due to the fact that the last license had a few days left but now it has two and still will not upload. It was suggested by the technician that it was because of malware on this particular computer. However, according to Iobit it is running fine. Well then just what is the answer as it will not go onto my second computer and there will be little hope of it getting on to my third one either!!