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Romanamors

Kaspersky Employee
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Posts posted by Romanamors

  1. Hello LRC,

    It looks there was some misunderstanding while talking with our support engineer. Sorry for that.

    We strongly do not endorse use our service to get illegal access to copyrighted materials, however there shouldn't be any issues to use torrents legally. Be advised that using torrenting is potentially dangerous (malware, etc) if you get torrent file from untrusted source.

    Most of our premium VPN locations supports torrenting. A difference between windows and mac versions is that windows one helps you to select the best one for your use case.

    Our VPN service (as many others) behaves as NAT Firewall and prevents any incoming connections. That could be difference why some rare files could be downloaded without VPN and couldn't with VPN enabled.

    Another option is that linked torrent tracker intentionally blocks any connections from VPN servers and you cannot get peers from it. Also there could be some incompatibility with your torrent client.

    Try to download another file (for example, Ubuntu OS image), try to use another torrent client, try to enable DHT in torrent client settings.

    Please let us know if it doesn't work, we'll contact you privately to gather technical details.

    p.s. we could reply delayed this week because of long public holidays in our region.

    • Thanks 2
  2. Hi @richard_dev, have you solve your issue?

    What OS and Kaspersky VPN versions have you installed?  Does "local debug port" on the same PC? Do you use split tunneling feature?

    Frankly speaking, Kaspersky VPN does nothing with localhost connections and system hosts file, so it is very interesting to dive deeper into your case.

    P.S. It is better to keep all setting of Kaspersky Secure Data Escort Adapter (or Kaspersky VPN Adapter in newer versions) with them default values.

  3. On 11/16/2022 at 3:26 AM, monx663 said:

     

    Hello and thanks for your reply.

    Version OpenVPN 2.5.5 x86_64-pc-linux-gnu


    Output from openvpn:

    openvpn --config kaspersky_uk.ovpn
    2022-11-16 02:18:01 --cipher is not set. Previous OpenVPN version defaulted to BF-CBC as fallback when cipher negotiation failed in this case. If you need this fallback please add '--data-ciphers-fallback BF-CBC' to your configuration and/or add BF-CBC to --data-ciphers.
    2022-11-16 02:18:01 OpenVPN 2.5.5 x86_64-pc-linux-gnu [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [PKCS11] [MH/PKTINFO] [AEAD] built on Mar 22 2022
    2022-11-16 02:18:01 library versions: OpenSSL 3.0.2 15 Mar 2022, LZO 2.10
    Enter Auth Username: 118b62ed05403a200804809c745f54ee
    ? Enter Auth Password: ************************************************
    2022-11-16 02:18:47 TCP/UDP: Preserving recently used remote address: [AF_INET]88.202.186.64:1194
    2022-11-16 02:18:47 UDP link local (bound): [AF_INET][undef]:1194
    2022-11-16 02:18:47 UDP link remote: [AF_INET]88.202.186.64:1194
    2022-11-16 02:18:47 VERIFY ERROR: depth=0, error=CA signature digest algorithm too weak: C=US, ST=CA, L=SanFrancisco, O=naphaso, OU=naphaso, CN=naphaso, name=naphaso, emailAddress=*****@*****.tld, serial=1
    2022-11-16 02:18:47 OpenSSL: error:0A000086:SSL routines::certificate verify failed
    2022-11-16 02:18:47 TLS_ERROR: BIO read tls_read_plaintext error
    2022-11-16 02:18:47 TLS Error: TLS object -> incoming plaintext read error
    2022-11-16 02:18:47 TLS Error: TLS handshake failed
    2022-11-16 02:18:47 SIGUSR1[soft,tls-error] received, process restarting
    2022-11-16 02:18:52 TCP/UDP: Preserving recently used remote address: [AF_INET]88.202.186.64:1194
    2022-11-16 02:18:52 UDP link local (bound): [AF_INET][undef]:1194
    2022-11-16 02:18:52 UDP link remote: [AF_INET]88.202.186.64:1194
    2022-11-16 02:18:52 VERIFY ERROR: depth=0, error=CA signature digest algorithm too weak: C=US, ST=CA, L=SanFrancisco, O=naphaso, OU=naphaso, CN=naphaso, name=naphaso, emailAddress=*****@*****.tld, serial=1
    2022-11-16 02:18:52 OpenSSL: error:0A000086:SSL routines::certificate verify failed
    2022-11-16 02:18:52 TLS_ERROR: BIO read tls_read_plaintext error
    2022-11-16 02:18:52 TLS Error: TLS object -> incoming plaintext read error
    2022-11-16 02:18:52 TLS Error: TLS handshake failed
    2022-11-16 02:18:52 SIGUSR1[soft,tls-error] received, process restarting
    2022-11-16 02:18:57 TCP/UDP: Preserving recently used remote address: [AF_INET]88.202.186.64:1194
    2022-11-16 02:18:57 UDP link local (bound): [AF_INET][undef]:1194
    2022-11-16 02:18:57 UDP link remote: [AF_INET]88.202.186.64:1194
    2022-11-16 02:18:57 TLS Error: Unroutable control packet received from [AF_INET]88.202.186.64:1194 (si=3 op=P_ACK_V1)
    2022-11-16 02:18:59 TLS Error: Unroutable control packet received from [AF_INET]88.202.186.64:1194 (si=3 op=P_CONTROL_V1)
    2022-11-16 02:18:59 TLS Error: Unroutable control packet received from [AF_INET]88.202.186.64:1194 (si=3 op=P_ACK_V1)
    2022-11-16 02:19:01 TLS Error: Unroutable control packet received from [AF_INET]88.202.186.64:1194 (si=3 op=P_CONTROL_V1)
    2022-11-16 02:19:03 TLS Error: Unroutable control packet received from [AF_INET]88.202.186.64:1194 (si=3 op=P_ACK_V1)
    2022-11-16 02:19:07 TLS Error: Unroutable control packet received from [AF_INET]88.202.186.64:1194 (si=3 op=P_CONTROL_V1)
    2022-11-16 02:19:12 TLS Error: Unroutable control packet received from [AF_INET]88.202.186.64:1194 (si=3 op=P_ACK_V1)
    2022-11-16 02:19:18 TLS Error: Unroutable control packet received from [AF_INET]88.202.186.64:1194 (si=3 op=P_CONTROL_V1)
    2022-11-16 02:19:23 TLS Error: Unroutable control packet received from [AF_INET]88.202.186.64:1194 (si=3 op=P_CONTROL_V1)
    2022-11-16 02:19:28 TLS Error: Unroutable control packet received from [AF_INET]88.202.186.64:1194 (si=3 op=P_ACK_V1)
    2022-11-16 02:19:57 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
    2022-11-16 02:19:57 TLS Error: TLS handshake failed
    2022-11-16 02:19:57 SIGUSR1[soft,tls-error] received, process restarting
    2022-11-16 02:20:02 TCP/UDP: Preserving recently used remote address: [AF_INET]146.70.30.194:1194
    2022-11-16 02:20:02 UDP link local (bound): [AF_INET][undef]:1194
    2022-11-16 02:20:02 UDP link remote: [AF_INET]146.70.30.194:1194
    2022-11-16 02:20:03 VERIFY ERROR: depth=0, error=CA signature digest algorithm too weak: C=US, ST=CA, L=SanFrancisco, O=naphaso,

     

    17 hours ago, m0fix said:

    Hi, same issue here ! 

    OpenVPN 2.5.7 x86_64-pc-linux-gnu

     

     

     

     

    kaspersky.ovpn.png

    Hello,

    Thanks for details.

    We found the root cause. Unfortunately a proper fix will take a time, it will be fixed in January.

     

  4. В 10.11.2022 в 14:07, ragnartolstov сказал:

    Если вдруг впн отключился,скажем после обрыва сети или какого то сбоя, (Функция защиты от утечек при сбоях) блокирует все интернет пакеты пока впн отключен?

    Если включена функция 'Kill switch' в настройках, то в целом - да, блокирует все. Хотя на не-windows платформах в силу архитектурных ограничений OS могут появляться такие "нежданчики" с точки зрения трафика, который генерирует сама операционная система 

  5. 6 hours ago, monx663 said:

    Hi

    I am trying to setup my Linux VPN using my Kaspersky subscription but I am not being successful.

    I installed the OpenVPN software on Ubuntu and I created the .ovpn file on My Kaspersky.

    I am giving the openvpn --config kaspersky_uk.ovpn command and supplying the username and password I was given for that file, but a VPN connection is not successful

    What version of openvpn client do you use? if it is 2.6.x or latter please try to downgrade client to 2.5.x version.

    Otherwise, client connection logs will be very helpful.

  6. 5 hours ago, meredithtohayes said:

    Thank you, Berny!

    I have done that repeatedly, and have found that I am not the only one who thinks Kaspersky tech support/customer service is useless.

    They used to be good. Today, I am searching around One Last Time before I move on to another provider.

    But thanks for responding, and best to you.

    What location are you connecting to? Have you tried to selected another one?

    Is the 'Kill switch' option switched on or off?

    • Like 1
  7. On 10/27/2022 at 2:09 PM, Langrad said:

    Как я понимаю баг не в в том что не играют, а в том что игровой лаунчер внутри системы обращается к Агенту или к SDK по средствам POST GET запросов по 127.0.0.1:порт так сказать через своё api, но в приложении "KSC" это не предусмотрено, т.к. другие аналогичные приложения страдают так же например MSI Center и др.

    Не очень понятно. На приложенном видео Вы воспроизводите проблему со сторонним OpenVPN клиентом.

    Какая тут связь между локальными портами и "KSC" (KSC - это же secure connection судя по ветке форума?), приложение которого в этот момент не активировано?

  8. On 10/5/2022 at 9:13 AM, 007alex3 said:

    Hi all.
    Help me please.
    The problem is the following, to connect to the remote desktop, I turn on the Cisco AnyConnect Secure Mobility Client - rdp - everything is ok.
    At the moment I work from another country and I need ros.ip , so I purchased vpn for this purpose: turn on Cisco AnyConnect Secure Mobility Client - connect vpn - rdp - error (attached). Or even if I don’t turn on Cisco AnyConnect Secure Mobility Client , and immediately after vpn I connect to rdp - the same error.
    I beg you, please help, I just do not understand this topic at all (

    Снимок.PNG

    Hello,

    Basically you cannot run two VPNs on the same windows device at the same time. You could try to use a virtual machine with AnyConnect and installed Kaspersky VPN at VM's host or configure Kaspersky VPN on your router.

    The second option works for me without any issues right now.

  9. Приложения можно добавлять в исключения в актуальных версиях win и android клиентов.

    Фича с исключением по домену выглядит очень интересной, но вот как ее реализовать? один сайт может использовать десятки доменов и вряд ли пользователь сможет их все указать.

     

  10. On 4/23/2022 at 6:52 PM, a-kruglov said:

    Здравствуйте! Извините, я совершенный профан. - Пользуюсь Kaspersky Secure Connection, в почтовых ящиках и соцсети проверяю - действительно, IP-адрес подменяется и я захожу как бы из Швеции или Дании и т.д. Но почему тогда в Яндекс-новостях погода и реклама даются точно для моего подмосковного города? Также пытаюсь зайти на сайт одного мед. учреждения США, но мне во входе отказывают на том основании, что для пользователей из "этой" страны вход запрещен. Причем указывают мой подложный, а не настоящий адрес, т.е. должны бы думать что я швед или датчанин. Это бы ничего, но что тогда им обо мне не известно?

    Прилагаю скрин сообщения с того американского сайта

    СкринОтказCRI.png

    Добрый день!

    Судя по IP на скрине Вы подключились к серверу в РФ. Выберите в разделе "ВПН сервер" любой сервер в США.

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