
Romanamors
Kaspersky Employee-
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Hello, Google uses its own GeoIP database that cannot be corrected. Nobody knows for sure how it is populated, probably using the location service of connected Android devices. We are aware of this issue for some locations and are working to overcome it. Please use https://www.maxmind.com/en/locate-my-ip-address to check GeoIP location of your VPN IP address.
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Нет доступа к сайту my.mosenergosbyt.ru
Romanamors replied to IrinaV's topic in Kaspersky Secure Connection
@IrinaV доступ к my.mosenergosbyt.ru, www.мособлеирц.рф починили, попробуйте еще раз пожалуйста. -
Question about server availability on Mac OS app
Romanamors replied to sergey77's topic in Kaspersky VPN Secure Connection
Hi @sergey77, The update is to be released soon.- 1 reply
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@monx663 We've found and fixed a issue on the server side. Please check again.
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@monx663 thanks, we'll look on our side.
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@monx663 what happens if wait for 2 minutes after data transfer has been stopped? Thanks
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Try to add next lines to .ovpn file: ping 10 ping-restart 120 verb 5 If issue persists, please share openvpn log. If not - "verb 5" could be deleted.
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Try to add next lines to .ovpn file: ping 10 ping-restart 120 verb 5 If issue persists, please share openvpn log. If not - "verb 5" could be deleted.
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Hi, @monx663 it looks that you has tried to run openvpn within limited user account context. It requires elevated privileges to run properly. Try to use 'sudo'.
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Kaspersky VPN blocks Torrents, but others VPN don't.
Romanamors replied to LRC's topic in Kaspersky VPN Secure Connection
Hello @Flood and Flood's wife. 1. Sure, I'll ask proper colleagues. 2. The link, you provided above, (https://support.kaspersky.com/KSDE/common/en-US/230996.htm) is related to all platforms (Win, Mac, iOS, Android), there is no any Windows specific. And there have never been any restrictions regarding torrent proto. Thank you,