roguernatish

Hello @roguernatish, Thank you for updating us👌 We don’t understand “Brazil support, keep transferring me to other sectors”, the only people Brazil support should be transferring you & or the problem to, is their technical team & maybe, if they can’t fix it, the technical experts: Did Brazil support escalate the case to their technical team/experts? Did you share with Brazil support the screen print you shared with us, showing error code 27300. Error installing driver kltap.sys_64_NT600. Error code 536870329 ? Did Brazil support ask for Logs, Traces & other data? Did Brazil Support give you an INC# reference number? Is the INC request with Brazil Support still open? Is there any other Kaspersky software installed ? Please let us know? Thank you🙏 Flood🐳 +🐋 Yes Yes. Yes Yes INC000013136811 Yes Yes. Kaspersky Cloud

I tried that, but the problem persists.

I have already contacted the Brazil support, but they just keep transferring me to other sectors. I have tried to search and can't find a solution. Can anyone help me?