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Richchad

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Posts posted by Richchad

    Additional Password required for Bank Card Details

    in Kaspersky: Basic, Standard, Plus, Premium

    Posted

    Hi Flood, maybe I didn't make my question very clear, I do have my bank cards saved in KPM but once you enter your password to access KPM you have access to everything, accounts, bank cards etc, whereas with Dashlane you had to enter your password again to view sensitive data like bank card details.

    I realise that some may see this as overkill but it does prevent someone accessing bank details while you are logged into KPM unless you enter your password to view particular bank card details.

    Additional Password required for Bank Card Details

    in Kaspersky: Basic, Standard, Plus, Premium

    Posted

    I have been using Dashlane for a few years until they decided to make a monthly charge and if you wanted to view your bank cards etc it requested you enter your password.

    As I already had Kaspersky Password as part of my Kaspersky Plus subscription I have started to use it but there doesn't seem to be any requirement to protect bank card details like in Dashlane, is this something that might be added or maybe it is already there and I have missed it?

    VPN stops Home Hive from working

    in Kaspersky VPN Secure Connection

    Posted

    Okay did the VPN update to 21.15 but unfortunately now can no longer access my Hive.com website, which was the one I would like to fix most, can't access my VOIP website which is an IP address or my SMA app unless VPN turned off.

    I have only been able to add the solar app in Split tuneling but whichever combination I try, Apps that never connect VPN or Apps that always connect VPN, the app won't open if VPN on.

    As for the other two which are websites I see anywhere the option to exclude them from the VPN.

    I am beginning to wonder if having a VPN is worth all the hassle...

    VPN stops Home Hive from working

    in Kaspersky VPN Secure Connection

    Posted

    I haven't bothered to update to 21.15 as didn't want to screw things up uninstalling 21.14, also I don't think it will make any difference to my VPN problem and can live with having to turn off VPN to access my solar app.

    However I have just switched my phones to VOIP and although the phones appear to work okay with VPN turned on, it does block me accessing my VOIP provider server and can't see anything in Split Tunneling for a IP address's?

    VPN stops Home Hive from working

    in Kaspersky VPN Secure Connection

    Posted

    19 hours ago, harlan4096 said:

    Try this: go to Settings -> Security Settings -> FireWall Settings -> Available NetWorks, and the find Your network Wi-Fi device / NetWork (home) and be sure is set to Trusted NetWork.

     

    About the Solar Panel app, check if there is not in Trusted group (Intrusion Prevention -> Manage Applications).

    Thanks for your suggestions, the first part seems to have fixed the Hive app, however no luck with the solar app even though it is in a trusted group.

    I'll keep trying a few other things but can live with having to switch off VPN to access solar app now and again.

     

    • Like 1

    VPN stops Home Hive from working

    in Kaspersky VPN Secure Connection

    Posted

    I have Kaspersky Pure which included Kaspersky VPN, I have managed to use Split tunneling for some programs after quite a few attempts successfully.

    However I am having problems with two other apps, I cannot login to my Hive home wireless network unless I turn off the VPN.

    I have tried using the individual webpage settings and searched for it in split tunneling but cannot find anything for the Hive Hub connected to my router.

    The other app I have problems with is my Solar Panel system SMA Sunny Boy app which connects my PC via bluetooth to the solar inverter will only work with VPN off.

    Just wondering if anyone else with this kit has managed to solve these problems?

    New Computer - Kaspersky sees old KTS code only

    in Kaspersky: Basic, Standard, Plus, Premium

    Posted

    I am trying to install Kaspersky Plus on a new computer, but it keeps telling me my licence has expired as it "sees" my old KTS product, I can log into my kaspersky and see Kaspersky Plus and subscription but I cannot enter code as it only want KTS code.

    I downloaded Kaspersky Plus okay but tried to uninstall and reinstall now tells me I have exceeded number of activations..!

    Why is this so difficult..

    Kaspersky Security Cloud Personal or Family & No. of Devices

    in Kaspersky Security Cloud

    Posted

    Thanks Berny, not sure what I have done but in Use VPN option - I have Thunderbird.exe but turned off and also have it in Do not use VPN and also turned off and saved it with the Do not use VPN option?

    As I found it was working okay sending and receiving emails I left it like that as didn't want to mess it up again.

    I will keep a copy of your last answer in case I have any trouble.

    Thanks for your help.

    • Like 1

    Kaspersky Security Cloud Personal or Family & No. of Devices

    in Kaspersky Security Cloud

    Posted

    I couldn't get Thunderbird excluded it just went offline when I selected "Do not use VPN"

    So the only other option was to select apps like my browser to use VPN, not sure what other stuff I should add to use VPN to get best privacy really.

    Just a bit of feedback on the Safe Money, the website page is awful, it is messy you have to click on the bank or whatever then click on proceed and some of the url address's like Santander logon it tells me invalid characters, these were fine in KTS.  The KTS Safe Money format was far better.

    Kaspersky Security Cloud Personal or Family & No. of Devices

    in Kaspersky Security Cloud

    Posted

    Thanks again Berny, I have managed to download it and have it up and running, just going through the various settings.

    I did try to select the VPN Tunneling feature and selected Thunderbird exe as "Do not use VPN" but when I turn VPN on and open Thunderbird it tells me it is off line... I thought it would just bypass the VPN and still connect but thinking about it I suppose there is no non VPN connection when VPN is turned on or am I not setting it correctly?

    I was hoping to not use VPN with emails as Gmail throws up all sorts of security emails..  is there a way round this?

    Kaspersky Security Cloud Personal or Family & No. of Devices

    in Kaspersky Security Cloud

    Posted

    Now only a few days left on my Kaspersky Total Security subsciption and have decided to go for the new Kaspersky Plus option and understand the subscription starts immediately I buy it so assume it is a download with an activation code?

    So what happens to my existing KTS program and subscription, do I have to enter everything again such as Safe Money accounts etc, do I need to back up my KTS profile?

    Kaspersky Security Cloud Personal or Family & No. of Devices

    in Kaspersky Security Cloud

    Posted

    Thanks again Berny, I am tempted to go for Kaspersky Plus as like the idea of using a VPN.

    I use Windscribe sometimes but the idea of having a continous VPN would be nice.

    The only worry I have is when using a VPN my Thunderbird and Gmail don't like it, I have been reading various websites about this and it seems possible to avoid the problem by having a VPN with Split tunneling if I understand it right.

    Hotspot Shield has this, apart from the free version, and I understand the Kaspersky VPN is in fact Hotspot Shield.

    Can anyone confirm if the Kaspersky VPN has the Split Tunneling feature?

    Kaspersky Security Cloud Personal or Family & No. of Devices

    in Kaspersky Security Cloud

    Posted

    Thanks Berny for the heads up, so it looks like if I want to switch to Plus I can only buy a subscription for this and reading other posts on here cannot upgrade from KTS to Plus.

    When I choose to renew it still only takes me to renewing KTS nothing about Plus which seems odd, I am in the UK so assume Plus is available here?

    I can at present buy a 2 year 5 device Kaspersky Security Cloud on amazon for £30.99 but going down the new range route for Plus it will cost £26.99 for first year and a whopping £54.99 for second year, so about £50 more over 2 years.

    Once I go with the Plus subscription option will I only be able to renew via Kaspersky at the higher price or will it be available on Amazon etc at a lower price one off price like KTS is?

    Kaspersky Security Cloud Personal or Family & No. of Devices

    in Kaspersky Security Cloud

    Posted

    My existing Total Security subscription is about to expire and I am thinking of swtching to Security Cloud but have a couple of questions..

    At the moment I have 6 devices linked to my Total Security 2 year 5 devices subscription without any problems.

    I am a bit confused that I can link one Desktop PC, one laptop, two tablets and two mobiles to a 5 device subscription?

    Will I still be able to do this with Security Cloud 5 devices which is named Personal or 10 devices which is named Family, not sure what the difference is?

    Am I missing something here with regard to the number or type of devices, what happens if you exceed the number of devices?

    Sorry about all the questions, have searched on here without finding any answers.

    KTS 21.1.15.500 green brand colour is very much lighter now making it more difficult to read against the white background.

    in Kaspersky Total Security

    Posted

    Thanks for you reply Igor, yes your sreenshot is the the green font I mentioned as you can see in my screenshot… Younger users may not find it a problem but my eyesight isn’t as good as it used to be, I cannot think of any good reason to make it difficult for some to read.

    Also the font is quite small and in light grey in some settings..

     

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